DaFeeder (duh-feed-er) is a simple web based telemarketing software that allows even the most in experienced computer user to manage campaign dialing and dispositions. DaFeeder is rethinking how web based technology can help small and medium sized businesses manage their telemarketing, customer acquisition and political survey strategies. It delivers a feature-rich set of processes that enhances effectiveness, drives sales, improves customer satisfaction and provides insight into performance. Supported by administration capabilities that adapt to how your company operates, DaFeeder is delighting companies and employees of all sizes across a broad range of industry sectors.

Good for starters

Basic User

  • Outbound DaFeeder
  • Upload Your Own Leads
  • MeloSIP Click 2 Call
  • Manage Users & Rolls
  • Custom Dispositions
  • Disposition Reports
  • Unlimited Campaigns
  • Push Leads to CRM
  • Email Marketing
  • Unlimited Phone Service
  • Call Recording*
  • Polycom Phone**
20$monthly per user

Most Popular

Super User

  • Outbound DaFeeder
  • Upload Your Own Leads
  • MeloSIP Click 2 Call
  • Manage Users & Rolls
  • Custom Dispositions
  • Disposition Reports
  • Unlimited Campaigns
  • Push Leads to CRM
  • Email Marketing
  • Unlimited Phone Service
  • Call Recording*
  • Polycom Phone**
25$monthly per user

The Everything Option

VIP Users

  • Outbound DaFeeder
  • Upload Your Own Leads
  • MeloSIP Click 2 Call
  • Manage Users & Rolls
  • Custom Dispositions
  • Disposition Reports
  • Unlimited Campaigns
  • Push Leads to CRM
  • Email Marketing
  • Unlimited Phone Service
  • Call Recording*
  • Polycom Phone**
55$monthly per user

DaFeeder Primary Benefits

  • Infinitely scalable
  • Upload your own campaigns
  • Outbound agent-controlled
  • Web-based agent and administrative interfaces
  • Ability to have agents operate remotely from anywhere in the world
  • Schedule callbacks: Private and public
  • Ability to use standard telephone company lines or use MeloTel

Full Features List

  • Agents can call clients in succession from a database through a web-client
  • Display a script for the agent to read with fields like name, address, etc.
  • Set a campaign to auto-dial the next call
  • Schedule a private or public callback with a customer
  • Manual dial mode to preview leads before dialing
  • Add custom call dispositions
  • Use custom database queries in campaign dialing (Dupe Checking)
  • Multiple campaigns and customer provided lead-lists are possible
  • Web-based administration

Minimum Required Components

  • Internet access
  • Computer with updated FireFox web browser
  • MeloSIP Click2Call
  • Phone service

DaFeeder Approach

This system is dependent on a MySQL server acting as the storage place of all data and settings for the system, which makes the system scalable and flexible.

Very Secure & Private

Your data is tightly protected through a highly secure SSL environment that incorporates the same industry-wide technology used to process credit card payments via the web, including user encryption, data authentication, full-scale backup and more.

Fully Scalable

Whether you have 2 or 2,000 users, the system flexibility is built-in to grow with you. DaFeeder uses a custom code base allowing customers to easily manage options with no change in end user experience, and add users as their needs expand.

Easily Accessible

DaFeeder is managed by MeloTel, a leading provider of application solutions and hosting services, with and state-of-the-art data centre backed by a team of experienced support professionals.

DaFeeder needs to be accessible for the users in order to generate sales. For this reason MeloTel offers 99.9% uptime guarantee. It means that your platform will be up and running at least 99.9% of the time during any 12-month period. This guarantee includes network uptime, server uptime, web server and service up time. Our uptime is independently monitored.