Happy New Year everyone! 2018 is finally here! And with the changing of the calendar comes a brand new opportunity for you to take your business to the next level. The entire MeloTel team is excited to work with you to help you make this year your most successful year yet. Having come off of our most successful year ever in 2017, we’re pretty motivated to top it. And the only way we can do that is to ensure that all of our clients have their best year ever this year!
Just before the new year, we posted a couple of blogs that highlighted MeloTel’s most popular services. By offering cloud-hosted Commercial Phone Services, Website Maintenance Services and blogging services – just to name a few – we are able to confidently claim to be a one-stop shop for all business needs. We’re so happy that, with each passing year, more and more business owners across North America are learning that for themselves.
There are certain business owners in particular, however, that benefit the most from one of our most esteemed offerings. If you run a call centre business, DaFeeder Preview Dialer is certainly for you! Make 2018 the last year you utilize archaic manual dialing of phone numbers from sheets of paper. DaFeeder Preview Dialer offers one-touch dialing that saves you and your phone agents a lot of time!
But we’re only scratching the surface here. This web-based telemarketing software doesn’t just allow your reps to make calls with one click of a button. It manages campaign dialing and dispositions. It’s a system that enables you to load all of your leads for your phone agents to call and then determine when those calls will be made. DaFeeder feeds your leads to your reps so that your campaigns are adequately managed based on your specifications.
DaFeeder Preview Dialer has revolutionized how web-based technology helps small and medium-sized businesses manage their telemarketing, customer acquisition and political survey strategies. It delivers a feature-rich set of processes that enhances effectiveness, drives sales, improves customer satisfaction and provides insight into performance.
Our experience has shown us that this is another “dream come true” feature for call centre business owners. Monitor/Whisper Control Panel enables you to provide feedback in ways that were once unheard of. Instead of having to shadow your phone agents by sitting beside them while they work, you can now use this feature to sit in your office and listen to their calls live and as they happen.
However, it also allows you to whisper information to your reps while they are on those calls! That way, you can provide immediate feedback that can provide immediate results. No longer do you have to worry about losing potential customers due to improperly answered questions. As well, you can relieve yourself of the concern about missing out on sales. By using Monitor/Whisper Control Panel to help your phone agents, you will significantly boost both customer satisfaction and sales.
Allow MeloTel to help you have a truly happy new year! For information about DaFeeder Preview Dialer and Monitor/Whisper Control Panel, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"