On behalf of the entire MeloTel team, we hope your new year has gotten off to an excellent start! Needless to say, 2020 was an extremely tough year for all of us. Who would have thought, one year ago, that we would endure a pandemic that would take far too many lives and cripple countless businesses? Admittedly, we experienced quite the rough patch of our own. So we’re incredibly grateful to enter 2021 with some happy news.
As of January 4th, MeloTel has officially become a 12 year-old company! Clearly, we weren’t able to celebrate this anniversary as we traditionally would. Nevertheless, we’re very excited and proud of this new milestone. In fact, you could say we’ve never been happier to celebrate another year as a company. As mentioned, 2020 provided us with more than our fair share of rough spots. So, with that, it’s incredibly important that we say the following.
Firstly, to MeloTel’s clients, we sincerely thank you. You hung in there with us during your toughest times. Both your business and ours had to suffer through lockdowns, significantly reduced sales and other hardships due to the coronavirus pandemic. Yet, here we are – still trudging through COVID-19 – with renewed optimism about a brighter future. That wouldn’t be possible without your continued support.
Secondly, to the MeloTel team, we sincerely appreciate you. You’ve all had to become accustomed to working from home and taking on new responsibilities. Each of you has responded like the champion we’ve always known you to be. Thank you for your dedication, flexibility and understanding. We celebrate this 12-year anniversary at a physical distance. However, we may never have been a closer unit than we are right now.
In January 2009, our company Founder and CEO, John Meloche established a sole proprietorship and set the wheels in motion to bring a professional communications solution to businesses in need of adapting to new technologies. Within two years, the rapidly-attained success of MeloTel pushed it to the level of a legal corporation.
In September 2012, MeloTel completed the single largest migration of its infrastructure to house its primary servers at Black Iron Data, which is a Tier III Certified facility. Although we had the copyright of the name “MeloTel” since the company’s inception, in August 2013, it became legally trademarked.
By October 2013, MeloTel was offering multinational services to its constantly-growing customer base. This led our company to obtain CRTC Registration License For Provision Of International Telecommunications. By March 2015, we launched our new brand and website to serve our customers better. And, in January 2019, we celebrated our 10th anniversary, sealing an entire decade of being the most reliable and trusted VoIP service provider in Canada!
MeloTel provides VoIP (Voice Over Internet Protocol) as a hosted solution. You afford your company many new opportunities for growth when you make such a move as switching from traditional landline telephones to the web-based solution we offer. But we offer so many other services that we consider ourselves a one-stop shop for all of your business needs. Let’s discuss them further! Please don’t hesitate to call us at 1-888-MELOTEL.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"