Do you offer residential phone service?

No. Since most residential internet services are not configured with an ideal network configuration, it makes it very hard for us to provide a guaranteed service level. On the other hand, if you have a home business with a proper separated modem and router, we are happy to establish services for your home business.

Do you offer a free trial?

No. Unfortunately we are not able to offer a free trial because due to the requirement to port numbers, establish services and deploy brand new phones. However, we do offer a 30 days 100% money back satisfaction guarantee. If for some reason you are dissatisfied with your service within the first 30 days, you can return your hardware and cancel your service. You will receive a refund for any monies paid to MeloTel for that service.

Can I add more phones to my service?

Yes. In most cases, it's as simple as an email to add a device to your service.

Can I use my own voip equipment?

Yes. But keep in mind that MeloTel provides brand new free phones with any term service agreement. Our phones are all Polycom which is the industries highest rated hardware and it costs you nothing. If you wish to bring your own phones to our service, it could limit our ability to support the device if it is not a Polycom. Mainly because we are Polycom experts and have a world class provisioning platform build specifically for Polycom devices.

Can I port my number to MeloTel?

Yes. Porting your local or toll free number to MeloTel is free.

Do I need to switch my internet or do you offer internet service?

No. MeloTel is internet service provider neutral. This means as long as you have sufficient high speed internet. Our service will play nicely and you do not need to switch to another provider.

Commercial Phone Services

CLOUD HOSTED COMMERCIAL PHONE SERVICES

MeloTel provides Cloud Hosted PBX Technology to SMB’s across Canada using the internet (VoIP). We provide Fortune 500 corporations features at an incredibly low cost compared to alternatives. We specialize in transforming business communications and integration using your full featured integrator APIs.

Doing business with MeloTel is easy!

For $30 per user, you’ll get;

A Free Polycom Phone Rental*
Unlimited Free Calls to 22+ countries**
All Calling Features
Windows, iOS, Android App Calling
Access to Developers API
Access to SIClytics.com For 1 User**
Web based VoIP Control Panel
Web Based Services, Billing and Support Portal
Excellent Technical Support
Specialized Setup Consultant
So much more…….

Our Free Polycom Rental program is designed to make your switch to hosted phone services easy and cost effective. Instead of investing hundreds, or thousands on new telecom equipment, MeloTel will provide Polycom phones as a Free Phone Rental for as long as you are our customer. There are no professional setup, activation or shipping charges.

We build better relationships with our customers. We are much more than an alternative to “the other guys“.

We’ve been around since 2009 – you’ll be glad you finally found us.

Got Questions?

Call 1-888-635-6835

POLYCOM VVX 150

Featuring HD sound, display and 2 line appearances.

Free Rental with 1 Year Term

POLYCOM VVX 250

Featuring HD sound, a colour display and 4 line appearances.

Free Rental with 2 Year Term

POLYCOM VVX 350

Featuring HD sound, a colour display and 6 line appearances.

Free Rental with 3 Year Term

POLYCOM VVX 450

Featuring HD sound, a colour display and 12 line appearances.

Free Rental with 5 Year Term

Did you know? Over 5 million small and medium sized businesses in North America have already made the switch to cloud-based telephony. Drastically simplify the telecommunications system and reduce the costs involved with employees who travel or work remotely by switching to MeloTel today..

Unlimited Calling

Each users extension includes unlimited local and long distance to more than twenty-two other countries.

No Setup Charges

We supply all the phone hardware you need to get talking. All pre-configured, right out of the box.

Fixed Costs

Our low fixed, economical prices allow you to focus on something other than your phone bill.

Try Our New Pricing CalculatorPricing in a few easy clicks...

Have your Calculator Pricing Emailed to you

ALL INCLUSIVE PRICING PLANS

$ 37 Monthly

Calling to 22+ Countries
Local Phone Number
Polycom 331 Phone**
Voicemail to Email
All Calling Features
SIClytics Reporting
MeloSIP Click 2 Call
Call eAlert Notifications
e911 Service
Toll Free Number*
Auto Attendant
eFax Extension
1GB Call Recording*
List Item
Support Queue
Conference Room*
Paging Extension
Incoming SMS on Main Line

$ 30 PER USER PER MONTH

Calling to 22+ Countries
Local Phone Number
Polycom 331 Phone**
Voicemail to Email
All Calling Features
SIClytics Reporting
MeloSIP Click 2 Call
Call eAlert Notifications
e911 Service
Toll Free Number*
Auto Attendant
eFax Extension
1GB Call Recording*
List Item
Support Queue
Conference Room*
Paging Extension
Incoming SMS on Main Line

$ 28 PER USER PER MONTH

Calling to 22+ Countries
Local Phone Number
Polycom 331 Phone**
Voicemail to Email
All Calling Features
SIClytics Reporting
MeloSIP Click 2 Call
Call eAlert Notifications
e911 Service
Toll Free Number*
Auto Attendant
eFax Extension
1GB Call Recording*
List Item
Support Queue
Conference Room*
Paging Extension
Incoming SMS on Main Line

** This product or service requires a minimum 1 year term commitment.

* This feature may be subject to additional charges based on your monthly usage.

Note: Hardware upgrades are available. You have the flexibility to pay a one-time fee or rent the device with your service. You are not required to use MeloTel devices. If you wish to purchase or use your own equipment, we’re always happy to provide services to any supported device that meets our security standards.

ITEMIZED VOLUME PRICING

MeloTel is pleased off offer itemized commercial pricing for high volume customers or those who do not require unlimited calling or free rental devices.

$ PER ITEM PRICING

Soft-Phone SIP Unlimited Extension / $30
Local Telephone DID Number / $7
Toll Free Telephone Number / $7+3.5¢
Automated Call Attendant / $9.99
Sales/Support Call Queue Extension / $9.99
Conference Room Extension / $20+ 2.5¢
eFax Service & Local DID Number / $20
Incoming SMS on Main Line / $3+ 3¢
Call eAlert Notifications / $2
1GB Call Recording Storage / $1.99
Paging & Intercom Extension / $7
Emergency 911 Subscription / $1.99
Click 2 Call Software / FREE
Phone, Chat & Email Technical Support / FREE

MINIMUM REQUIREMENTS

Sufficient High-Speed Internet Connectivity
Must provide a valid Credit Card
Must complete our Terms of Service Agreement
Must commit for a minimum 1 year

Includes the use of a Polycom phone

With as little as a 1 year commitment, MeloTel will outfit your company with the required phones you need as part of your service. Not a lease. Not a rental. The phones are provided as part of the service at NO COST to you!

All calling features included

Unlimited calling to 22+ countries

Canada, China, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Malaysia, Netherlands, New Zealand, Portugal, Puerto Rico, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, USA, Venezuela. Some premium and mobile numbers within the listed countries may charge a higher rate. Countries are added often… Some mobile numbers and premium calling areas included above are not included in unlimited calling, speak to a representative to confirm your calling area before calling.

Keep your existing phone numbers

MeloTel will include 1 Local or Toll Free number porting with any term commitment. Additional numbers may be subject to one time porting charges of $20 each.

FREE setup, configuration and shipping

MeloTel will program and ship your new phones directly to your place of business. Dial 611 from any one of our phones and speak to a member of our team to make modifications to your system.

Call Reports, Stats and Live Call Flows

Having insight into your business calling patterns is critical for some businesses. We have valuable tools and resources for reporting on your calling.

Easily manage Do Not Call lists

MeloTel makes it easy to remain CRTC compliant with outgoing calling routes. Maintain Do Not Call lists for the whole company or for specific departments within your organization.

Integrate our API to your CRM

Integrate your phones into your CRM. Build your own Click2Call, or trigger web events using GET and POST options. We put what you can imagine within reach.

Got Questions?

Call 1-888-635-6835

MELOTEL TELEPHONE FEATURE OPTIONS

The MeloTel Hosted Phone System offers a variety of features and its benefits can be experienced without making any huge investments. It is considered a convenient and economic telecommunication option for small business organizations. To enjoy the features of a hosted phone system, it is not necessary to purchase and maintain costly equipment in your office. The equipment is maintained at our site, all you need is a high speed Internet connection.

HOW BIG IS MELOTEL SERVICEABILITY FOOTPRINT

MeloTel is constantly expanding our Telephone Number Availability Footprint. You may view the most up to date and accurate list here.

OUR NETWORK AND SERVICE UPTIME

99.9%

PERCENTAGE OF OUR CUSTOMERS WHO HAVE STAYED ON WITH MELOTEL AFTER THEIR 3RD YEAR

92%

PERCENTAGE OF OUR CUSTOMERS WHO SAID THEY WOULD REFER US TO THEIR FRIENDS

98%

PERCENTAGE OF OUR CUSTOMERS REVIEWS THAT RATED US AS MUCH HIGHER QUALITY

100%

Cloud Hosted PBX

PBX Cloud Hosting

SIP Phone

CLOUD HOSTED COMMERCIAL PHONE SERVICES