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The Most Reliable & Trusted
VOIP Service Provider
in Canada
June 29, 2015

Introducing “Live Sales Chat”!

At MeloTel, we know that you’re busy. The busy business owner, in fact, is the type of person who best describes the ideal MeloTel client. This is because, at MeloTel, we understand the needs of the busy business owner on-the-go. We understand that you have a lot on your plate on a daily basis. We know that you’re often conducting business outside of your office. And, we know that keeping in touch with your clients is important to you.

This is why we have introduced such innovative services as Single Number Reach. This popular service, which allows for five different devices to ring when one phone number is called, helps busy business owners to never miss their important phone calls. As we’ve blogged about in the past, keeping in touch with clients and being easy to access are huge parts of a small business owner’s success.

Naturally, it’s important that we practice what we preach, here at MeloTel. So we make sure to take advantage of the very features that we offer our customers. Being accessible is a big deal to us. We know how important it is for our clients to have their questions answered quickly. And, once again, we know how busy they can be. Many of our clients don’t always have the time to put in phone calls in order to have their questions answered.

So we’re happy to announce a brand new way for you to get in touch! Introducing “Live Sales Chat”! Just launched, this awesome new feature on the MeloTel website allows for both MeloTel clients and potential future customers to speak with live agents in real time. Created specifically to respond to any questions about our products and services (as opposed to technical support, which is still handled by phone), “Live Sales Chat” is available now!

Simply log on to our website and scroll up to the top right corner of your screen. You’ll notice that a page will “fold” down to reveal a picture of the MeloTel team, along with a friendly greeting. “Have questions? Speak with a representative to learn more about MeloTel…”. Then there’s a “Click 2 Chat” button for you to click on. Once you click it, you’ll see a small pop-up page on the lower right side of your screen asking for your name, email address and phone number.

Note that only your name is required. After you click the “submit” button, you will be speaking with a live agent within seconds. Again, “Live Sales Chat” is designed to assist with any questions you may have about MeloTel’s products and services. As well, it is available only during business hours. It’s yet another way that MeloTel intends on making lives easier for customers. When you want to get in touch, we’ll be sure to be there!

Again, we’re aware that you won’t always be able to find the time to pick up the phone. With “Live Sales Chat”, you can work away on your computer while chatting to a live agent at the same time. And some people just prefer to receive written correspondence anyways. With this new feature, clients can speak in real time without having to take time away from the important tasks they have on their plates.

Give “Live Sales Chat” a try today! It just might be the quickest and easiest way to have your questions about MeloTel’s products and services answered. Of course, you’re always welcome to give us a call as well. Simply dial 1-888-MELOTEL and you’ll be speaking with one of our live representatives in no time. No matter how you prefer getting in touch, it’s our job to provide the ultimate customer service experience.

That reminds us, you have just two more days to fill out our Customer Satisfaction Survey for your chance to win our $100.00 cash giveaway for June! Good luck!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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