Customer Satisfaction Survey

Thank you for participating in this Technical Support customer satisfaction survey.

The following questions were designed to assess your satisfaction with the technical support that you received recently from Melo. Please answer in relation to the most recent interaction that you had. Your answers should focus on your experience with the most recent (last) Technical Support Technician with whom you worked.

If you have any problems with this survey or any questions that you would like addressed, please contact us by calling 1-888-635-6835.

2023 Melo Technology - Customer Satisfaction Survey

Full Name*
First Last
Company Name*
Business Industry
Email Address*
Please rate the following statements based on your experience with Melo
I am thrilled with my overall experience at Melo.*
Strongly disagree Disagree Neutral Agree Strongly agree
My impression of the Melo brand is exceptionally positive.*
Strongly disagree Disagree Neutral Agree Strongly agree
Melo plays a crucial role in the prosperity of my business.*
Strongly disagree Disagree Neutral Agree Strongly agree
If I could go back in time, choosing Melo again would be a no-brainer.*
Strongly disagree Disagree Neutral Agree Strongly agree
I am convinced that Melo has my business's best interests at heart.*
Strongly disagree Disagree Neutral Agree Strongly agree
In my view, Melo stands out as a highly reputable and respected company.*
Strongly disagree Disagree Neutral Agree Strongly agree
Melo's technical expertise has significantly enhanced my business's technological capabilities.*
Strongly disagree Disagree Neutral Agree Strongly agree
My interactions with Melo consistently leave me feeling upbeat and satisfied.*
Strongly disagree Disagree Neutral Agree Strongly agree
The value I receive for my money spent with Melo is outstanding.*
Strongly disagree Disagree Neutral Agree Strongly agree
I am always eager to recommend Melo to others looking for similar services.*
Strongly disagree Disagree Neutral Agree Strongly agree
I have full confidence in Melo Support's ability to provide quick and accurate answers.*
Strongly disagree Disagree Neutral Agree Strongly agree
When it comes to solving technical problems, Melo's effectiveness is unmatched.*
Strongly disagree Disagree Neutral Agree Strongly agree
Melo demonstrates a strong understanding of my business needs and challenges.*
Strongly disagree Disagree Neutral Agree Strongly agree
Melo consistently fulfills its promises and commitments to me as a valued customer.*
Strongly disagree Disagree Neutral Agree Strongly agree
Doing business with Melo is always a smooth and hassle-free process.*
Strongly disagree Disagree Neutral Agree Strongly agree
Communication from Melo keeps me well-informed about updates, changes, or new offerings.*
Strongly disagree Disagree Neutral Agree Strongly agree
Melo's products/services have continually adapted to meet the growing demands of my industry.*
Strongly disagree Disagree Neutral Agree Strongly agree
The ongoing support and aftercare I receive from Melo exceed my expectations every time.*
Strongly disagree Disagree Neutral Agree Strongly agree
Access to Melo's customer service is always efficient and reliable whenever I need support.*
Strongly disagree Disagree Neutral Agree Strongly agree
My confidence in Melo as a long-term partner for my business is unwavering.*
Strongly disagree Disagree Neutral Agree Strongly agree
Open Feedback
Please provide any additional comments or suggestions about your experience with Melo Technology below. Your detailed feedback is invaluable to us as we strive to improve our products, services, and overall customer experience. Feel free to discuss any topic or issue that is important to you, not limited to what was covered in this survey.
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What our customers have to say

      
   Melo Technology
   96 Google reviews 
  Write a review 
  
 
 
   
 
 
        
   Pat Molloy 
 2023-12-04
 
 
  Very happy with the service and expertise we experienced with Melo.
  
 
       
   Joane Carpentier 
 2023-11-30
 
 
  Fantastice to work with.  Available and helpful.
  
 
       
   Ricky Lackman 
 2023-11-29
 
 
  I have been in business for 40 years & have used many companies for different businesses , I have  never had the customer service from any company  that Melotel has given me over the years . 10 Stars !
  
 
       
   Mithun Srinivas 
 2023-04-18
 
 
  I've worked with Melotel for over four years now. They are a top-notch IT services company. John and his team are highly knowledgeable, responsive, and dedicated to providing exceptional customer service.

They've helped me manage servers, communications, and IT issues with ease, and I've never had any complaints. :)

Highly recommended!!
  
 
       
   Nick Baksh 
 2023-04-17
 
 
  Extreme happy with the work that was done!
  
 
       
   Miko Kolodziej 
 2022-11-04
 
 
  Great service and product. Highly recommended
  
 
       
   Pino Arpa 
 2022-10-25
 
 
  Great company to work with, always there when you need help and the staff is super helpful and actually calls you back!!!  Keep up the good work and the new services.
  
 
       
   huda bilal 
 2022-10-21
 
 
  We are using Melotel for our business. Their services have been very convenient and effective for us and our customers! Their services are also very affordable! We recommend them to our friends and family for their businesses all the time 🙂