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The Most Reliable & Trusted
VOIP Service Provider
in Canada
March 27, 2015

The Importance Of Employee Appreciation

With March now winding down, we are getting prepared to select a new winner of our monthly $100.00 giveaway. As you may already know, MeloTel clients who have filled out our Customer Satisfaction Survey are automatically entered into our monthly draw. Having begun this initiative at the beginning of the year, this month marks our third prize giveaway. We’re excited to announce March’s winner and will be doing so very shortly!

We’d like to take this opportunity to thank not just all of those who have completed the survey, but all of our clients who continually support our brand. We’re committed to providing the best services in the telecom industry, while adding a personal touch to our customer service interactions. It is not lost on us that to serve our clients to the best of our abilities, we need for the entire MeloTel Team to be on board.

And we’re thankful to say that we couldn’t be happier with our team. With that said, we’d like to take this opportunity to thank each member of the MeloTel staff. Your dedication to the incomparable customer service regimen that we preach has helped us earn the reputation of a “people’s company” among members of our client base. We know that if you’re not happy, it will be hard to make our customers happy.

Business owners are very well aware of the importance of having a happy staff. It is very often said that a happy staff is a productive staff. So working out ways to boost employee morale is very important to a company’s bottom line. We recently blogged about the fact that MeloTel hosted a professional photo shoot, courtesy of Elegant Shots Photography, and it was important that every member of our team was a part of it.

Are you letting your employees know how appreciated they are? By letting your employees know how valued and appreciated they are, it gives them a sense of accomplishment. Not to mention, it encourages them to feel like they have a true sense of belonging in the work place. Staff members should always be made to feel that their contributions matter. Because the truth is, their contributions do matter!

We’ve always believed, here at MeloTel, that positive attitudes are infectious. To be honest, so are negative attitudes. So the attitude you exhibit towards the people who work for you is likely to be translated toward the customers that make up your client base. The last thing you want is for your business to gain the reputation of a “less than savoury” organization. Do people enjoy calling you up for service? They should!

Exhibiting a positive attitude is a great way to improve employee morale. But keep in mind that the happier your staff members are, the more loyal they will be to your brand. No business owner enjoys having to address the issue of turnover. Hiring new staff members to replace those who have unhappily left is both a time and money consuming task. Build your supportive network from within and give your employees a chance to grow with your company.

At MeloTel, we treat our team members like members of a family. And we’re happy to report that, as a result, our clients get the family treatment as well. We have a wide array of Hosted and Professional services to offer small to medium-sized business owners in Canada. And we’d be more than happy to discuss them with you at your earliest convenience. Allow us to pass on our positive attitude to you. Give us a call at 1-888-MELOTEL today!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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