On January 4th, 2019, MeloTel will turn 10 years old! The notion of starting a business that would transition business owners from using their age-old traditional landline phones to a new and innovative VoIP-based system may have seemed like a crazy one a little over a decade ago. But to MeloTel Founder and CEO, John Meloche, it was a bright idea worth investing in.
At a certain point in our history – which wasn’t all that long ago – landlines were considered the be-all and end-all when it came to telecommunications. The truth, however, is that the technology has grown very little, if at all, over the past decade. Cloud-based telephony, on the other hand, offers a rich set of calling features that have completely revolutionized the ways in which businesses operate.
When John first started the company, it was all about providing Canadian business owners with VoIP phones. Today, MeloTel boasts being “Canada’s Hosted Company” – even though we enjoy serving clients all throughout Canada and the United States.
And, as the “continent’s hosted company”, MeloTel offers a long list of cloud-hosted services to compliment the VoIP-based Commercial Phone Services it launched with. Ten years into our existence, MeloTel proudly considers itself a one-stop shop for all business needs. Our services include everything from Website Maintenance Services to ensure company websites are kept in tip-top shape to DaFeeder Preview Dialer to keep call centres running smoothly.
Of course, we also offer Bloggers & Creative Writers For Hire. Each one of our very own blogs provides an example of the content that could grace your company website. As we’ve heralded in numerous blogs of past, the adding of content to your website plays a huge role in helping it get discovered by search engines. We certainly encourage you to contact us in order to learn about this and every other service we have available.
For the many of you who have taken a chance on MeloTel over the past decade, we are very grateful. We know that, as a smaller company, we can be judged for not being “as good” as the bigger-named brands. Our entire team is so thankful we’ve had many chances to dispel that idea.
In fact, of all the services we provide, it’s our customer service that we pride ourselves on the most. As a smaller company, we’ve been able to develop much closer relationships with our clients than larger corporations do. We know each of our clients by name and, more importantly, know exactly the specific requirements had by their businesses.
As a result, MeloTel has been able to provide personalized services to each of our clients, making our brand stand out as the most customer-centric in the telecommunications industry. Here’s to the next ten years, in hopes to include you on our journey if you haven’t joined us yet! For information about any and all of our cloud-hosted services, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"