Customer Service, Industry News, MeloTel Features, MeloTel News

Getting Set To Celebrate Our 10th Anniversary!

On January 4th, 2019, MeloTel will turn 10 years old! The notion of starting a business that would transition business owners from using their age-old traditional landline phones to a new and innovative VoIP-based system may have seemed like a crazy one a little over a decade ago. But to MeloTel Founder and CEO, John Meloche, it was a bright idea worth investing in.

At a certain point in our history – which wasn’t all that long ago – landlines were considered the be-all and end-all when it came to telecommunications. The truth, however, is that the technology has grown very little, if at all, over the past decade. Cloud-based telephony, on the other hand, offers a rich set of calling features that have completely revolutionized the ways in which businesses operate.

A LOT has changed in the almost ten years that MeloTel has been operational.

When John first started the company, it was all about providing Canadian business owners with VoIP phones. Today, MeloTel boasts being “Canada’s Hosted Company” – even though we enjoy serving clients all throughout Canada and the United States.

And, as the “continent’s hosted company”, MeloTel offers a long list of cloud-hosted services to compliment the VoIP-based Commercial Phone Services it launched with. Ten years into our existence, MeloTel proudly considers itself a one-stop shop for all business needs. Our services include everything from Website Maintenance Services to ensure company websites are kept in tip-top shape to DaFeeder Preview Dialer to keep call centres running smoothly.

Of course, we also offer Bloggers & Creative Writers For Hire. Each one of our very own blogs provides an example of the content that could grace your company website. As we’ve heralded in numerous blogs of past, the adding of content to your website plays a huge role in helping it get discovered by search engines. We certainly encourage you to contact us in order to learn about this and every other service we have available.

We’d like to take this opportunity to send out a very special thank you to all of our clients.

For the many of you who have taken a chance on MeloTel over the past decade, we are very grateful. We know that, as a smaller company, we can be judged for not being “as good” as the bigger-named brands. Our entire team is so thankful we’ve had many chances to dispel that idea.

In fact, of all the services we provide, it’s our customer service that we pride ourselves on the most. As a smaller company, we’ve been able to develop much closer relationships with our clients than larger corporations do. We know each of our clients by name and, more importantly, know exactly the specific requirements had by their businesses.

As a result, MeloTel has been able to provide personalized services to each of our clients, making our brand stand out as the most customer-centric in the telecommunications industry. Here’s to the next ten years, in hopes to include you on our journey if you haven’t joined us yet! For information about any and all of our cloud-hosted services, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

Leave a Reply