What Are The Top Benefits Of Cloud-Hosted Telephony?

Submitted by Dan Faraldo in Industry News, MeloTel Features, MeloTel News

The internet has become the world’s number one method of communication. So why not use the internet – instead of a landline – to make and take your telephone calls? Essentially, that is what cloud-hosted telephony is all about. VoIP (Voiceover Internet Protocol) doesn’t just help you to eliminate hefty long distance charges, it provides you with a vast array of benefits that your business simply can’t afford to pass up.

A cloud-hosted phone service will save you money.

We mentioned the elimination of long distance charges. Allow us to explain how VoIP does that. Do you pay long distance charges to send an email? Of course not – it doesn’t matter if your email is being sent to the employee sitting next to you or to a client who lives in Japan – the distance between an email’s sender and recipient has no bearing on cost. So what happens when you call someone using a cloud-hosted telephone system?

“When you host your phone system on the Internet, you’ll be charged on a usage basis only,” explains San Francisco’s Fastmetrics, “You pay only for hostage space and bandwidth that you require. Cloud phone systems also offer access to high-end features and upgrades for minimal to no cost. Commonly, set monthly fees per phone line or ‘seats’, are offered by cloud phone providers.”

VoIP enables you to have a worldwide staff.

Have you ever hired someone who doesn’t even live in the same country as you to work for your business? With VoIP, that is entirely possible. Your phone system enables you to set up extensions in such a way that a person working for you, but located in Spain, can be reached using the exact same phone number used to contact you in Canada. All a caller needs to do is plug in that worker’s extension number.

“As a business grows, so does the need to hire new employees, open new offices and onboard new customers,” writes Paul Chaney of SmallBizTrends.com, “With a cloud-based phone system, businesses can add as many extensions as they need to accommodate heightened call volume, or, if necessary, simply call in to deactivate these extra extensions. Unlike traditional systems, businesses only pay for the extensions they need for as long as they need them.”

Cloud-hosted phone systems come with a ton of features.

At MeloTel, our VoIP-based Commercial Phone Services come with Call Waiting, Caller ID, Conference Calling, Call Transfer, Voicemail to your Email, Incoming Call Routing, Custom Hold Music, Out of Office Options and The MeloTel VoIP Panel.

In addition, we offer a FREE Polycom Rental program which provides you with Polycom phones as a free phone rental for as long as you are our customer! That way, you can save hundreds of even thousands of dollars on phone equipment. The savings you enjoy as a MeloTel customer don’t stop there. There are also no professional setup, activation or shipping charges!

For more information about MeloTel’s cloud-hosted Commercial Phone Services, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!