As you know, the MeloTel team has been quite focused on the worldwide pandemic that is the coronavirus, as of late. Needless to say, our concerns come with good reason. Italy is on an official lockdown, professional sports leagues are suspending their seasons and even the Prime Minister of Canada, Justin Trudeau is self-isolating after his wife, Sophie Gregoire Trudeau, began exhibiting flu-like symptoms after returning from a speaking engagement in the U.K.
As reported by Nicole Bogart of CTV News yesterday, “According to a statement from the Prime Minister’s Office, she immediately sought medical advice after developing the symptoms and a low fever late Wednesday. She is being tested for the COVID-19 virus. Both she and the prime minister are self-isolating at home while awaiting her test results.” As a result, Prime Minister Trudeau has elected to work from home.
MeloTel can your help your team to start working from home too!
As a reminder, MeloTel’s cloud-hosted Commercial Phone Services can enable all of your employees to easily work from home the same way they would if they were in your office. Because our phone services are VoIP-based, they allow your phone agents to make and receive calls from any remote location. Instead of using traditional landlines, they simply use the internet to connect with your customers over the phone.
Our phone services also give you access to Cloud Softphone, which makes remote working a breeze. It’s a free app that works on both iPhones and Android devices. It gives your employees the ability to use their own business phone extensions on their smartphones. Cloud Softphone can be used to make and receive calls the same as if they were at their desks. All that is needed is a Wi-Fi or LTE network.
Do you need to route calls to your cell phone?
A viable, albeit less popular solution is to have your employees’ extensions forwarded to their cell phones directly. That way, they will never miss a call. In this scenario, they will be able to receive calls, but they will not be able to place outgoing calls from the company line. You can also take advantage of Single Number Reach. If you can’t be in your office, there’s no reason to be inaccessible.
With this great feature, you can forward your business phone number to up to five different devices of your choice. When it is called, all five devices will ring at the same time. Single Number Reach makes it impossible for you to ever miss an important call.
Do you need a proper network set up at home?
MeloTel endorses a specific Remote Worker Network Setup if your employees need an enterprise grade network that allows them to connect to your existing office infrastructure. Our package includes a 5-port router, firewall, extended Wi-Fi and 1 Year Enterprise License.
If you’re in the planning stages of getting your team to work from home now and would like to discuss your options, simply give MeloTel a call by dialing 1-888-MELOTEL. You may also use the live chat feature on the MeloTel website.