The Importance Of Online Reviews For Your Company

Submitted by Dan Faraldo in Customer Service, Industry News, MeloTel News, Social Media

The entire MeloTel team is incredibly grateful for the 5-star rating our company has via Google. With 20 Google reviews to date, there is evidence that the insistence our team places on providing excellent customer service is paying off. Let it be known that the online review plays a huge role in the impressions made by businesses in today’s business world. The majority of consumers place a lot of faith in online reviews, so needless to say, it’s important to secure high ratings.

“Did you know that positive comments from customers or clients produce an average increase in sales of 18 percent and that consumers are likely to spend 31 percent more because of positive reviews?” informs SmallBizTrends.com, “Conversely, 22 percent of consumers won’t buy your product or service after reading just one negative review and four or more bad comments can take up to 70 percent of a business’s potential customers away.”

Online reviews greatly impact buying decisions.

When you Google “MeloTel”, you will end up locating the “MeloTel Phone Company” business profile in the right sidebar. As we mentioned, below the business name is a clear 5-star rating based on 20 Google reviews. For most curious consumers, this is the first piece of information received about our company. Like we said, this counts for a lot. Making such a first impression has enabled us to welcome many a new client to the fold.

“Prospective buyers look at star ratings, the total number of reviews, and basic business info,” explains ThriveHive.com, “After that, they start looking at individual reviews to learn what to expect from a business and whether or not they should use their services. Overwhelmingly positive comments on a nearby dentist? Worth a call. Lots of similar bad experiences with service at a restaurant downtown? Not worth visiting.”

Thank you to all of our reviewers!

We can’t say enough about how thankful we are to our clients who took the time to share their very kind words about their experiences with our company. There’s no question that word of mouth advertising is the best type of promotion any company could receive. It means a lot to us that we’ve not only been successful in pleasing our customers, but that they are so pleased they wished to share their thoughts with the world.

“Dealing with MeloTel has been one of the easiest things I had to do while setting up my business,” shared Tony Dockrill in his Google review, “The company is so focused on making the customer satisfied that I have referred many other companies I deal with to them. There prices are so competitive that once you call MeloTel, you don’t need to call anyone else! Also I was very impressed to see the owner of the company is right in there with staff on the day to day operations, even answering the phones.”

Would you like to write a review?

If you would be willing to offer your own review of MeloTel, please click this LINK. It will only take about a minute of your time and we would greatly appreciate it. If you have any questions, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!