4 Reasons On-Hold Messages Are So Important

We talk a lot about the importance of good communication, here at MeloTel. A key ingredient to any successful relationship, strong communication is necessary between a company and its clients in order for long lasting loyalty to occur. There are, of course, numerous methods by which a business owner can secure new customers. But it’s hard to argue that the best way to do that is to impress the customers that you already have. After…

5 Tips To Creating Professional Auto Attendant Prompts

In our last couple of blogs, we championed the use of VoIP telephone services at your business in 2015. One could say that VoIP is the “wave of the future”, but we think of it as the cutting edge technology of today. To be completely honest, the traditional phone line is beginning to take on that “archaic” feel. There are just far too many amazing features and benefits that come along with our VoIP Commercial…

5 Reasons Why It Pays To Be Innovative

Being innovative is what MeloTel is all about. At least, that’s the impression we try to give with all of the new innovations that we continually introduce to our client base. In today’s tech-savvy world, it’s important to be on top of the latest technologies and we’re happy to say that our staff is comprised with some of the geekiest guys in the business! And, of course, we mean that in the most respectful way…

Getting You Ready For Your Best Holiday Season

Welcome to December everyone! The time really does fly by, doesn’t it? It feels like just yesterday, we were welcoming in the new year of 2014. But, then again, we probably feel that way every year, don’t we? As they say, “time flies when you’re having fun”. And, at MeloTel, we certainly had a lot of fun in 2014! We moved to a new Markham, Ontario-based office, grew our incredible team with awesome new staff…

5 Ways To Use Hold Time To Your Advantage

The holiday season is a busy one. Talk about an understatement, right? Chances are you’re already feeling the added pressure of tending to a higher volume of customers than normal. This is also most likely the case with your call volume. A natural occurrence for this time of year, customers are clawing for information about their choice products for holiday gifts. As a business owner, you need to do all you can to satisfy them….

4 Ways To Spread Holiday Cheer With Your Voice Greetings

Are you as excited as we are? You do know what time of year it is, right? Of course you do! Christmas is coming! And no matter what type of holiday you celebrate, the holiday season is definitely one worth enjoying. This is especially true for business owners who go all out to secure themselves more business during the busy holiday rush. Sometimes, it’s important to roll out an entirely new advertising campaign for the…

Introducing MeloTel Voice Broadcasting!

Happy Halloween everyone! No matter how you decide to celebrate tonight’s haunted festivities, everyone, here at MeloTel, wishes you a fun and safe (yet scary) experience! And what would Halloween be without treats? And what would MeloTel be without offering those treats up? We’re very excited and happy to announce yet another new innovation from the creative minds of Canada’s Hosted Company. Introducing MeloTel Voice Broadcasting! At MeloTel, we’re strong proponents of the telephone. And,…

5 Ways A Voice Can Make Your Brand A Top Choice

A lot can be determined by the sound of a person’s voice. Having worked in the telecommunications industry for many years, the members of the MeloTel staff have grown to know a thing or two about people’s voices. Their tones, inflections and even speed of speech can say quite a lot about their moods, intentions and attitudes. So what does that mean for your business? It means that the ways in which you and your…

MeloTel To Undergo Data Centre Migration!

If you’re a MeloTel client – and then again, even if you aren’t one of the lucky ones just yet! – then you are well aware that there are always changes happening with our company. As they say, change is good, right? And our ongoing need to provide our customers with the absolute best telecom services in our industry has us continually looking for ways to improve upon what we have to offer. Well, we’ve…

5 Benefits You Get With A Dial By Name Directory

Your customers support you for a number of reasons. And you may be surprised to know that your products and services may not always top the lists for the reasons why. The ways in which you interact with your customers play huge roles in the type of customer loyalty your brand attains. People need to have great experiences with you in order to continue wanting to do business with your company. At MeloTel, our many…