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Not every customer is a consumer alone. Of course, many customers are business owners too. Enter the world of business-to-business sales.
Today, we have a myriad of ways to communicate with each other. Text messages, social media DMs, email and recorded voice notes are just a few of the most popular.
Did you know that a smile can be heard? If you’re smiling while on the phone, it can help your tone of voice to be a lot more pleasant.
When it comes to customer service, phone interactions play crucial roles in building strong relationships and leaving lasting impressions.
If you’re sick and tired of hearing about COVID-19, we don’t blame you one bit. We are right there with you!
Are you still feeling the joy that sparked from the Toronto Raptors winning their first-ever NBA Championship last Thursday?