How Running A Call Centre Can Improve Your Company’s Reputation

No matter what type of business you run, providing customers with excellent customer service is an absolute must. Regardless of your industry, you’re sure to have numerous competitors. Separating your brand from its competition demands that you make your customers feel better about their experiences than any other business.

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How To Be An Excellent Customer Service Provider: Part 2

In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry you’re in. It doesn’t matter what types of products and services you offer. It doesn’t matter where your business is located. If you don’t provide the best possible customer service you can,...

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MeloTel Can Be Your Call Centre’s Best Friend

At MeloTel, we pride ourselves on being Canada’s Hosted Company. That means we’re more than just your average phone company. We provide cloud-hosted telecommunication services to business owners all over North America. We’re especially popular with call centres, given that we offer VoIP-based services that are practically call centre must-haves. You could...

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