customer service Archives - Page 2 of 28 - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

05 Mar

Customer Service, Industry News, MeloTel Features

What To Look For In A Telecom Company That Provides Cloud-Hosted Solutions

March 5, 2024
By Dan Faraldo

Your business requires the ability to easily connect with its customer base. Being accessible is a huge part of business success in today’s world. With that said, it’s vital that your company works with a reputable telecom service provider. But just what makes a reputable brand? Firstly, it should provide...

29 Feb

Customer Service, MeloTel Features, MeloTel News

The Melo Technology Team Specializes In Reducing Frustrations

February 27, 2024
By Dan Faraldo

It’s important to not just work with a business that offers great products and services. You also want to grow a relationship with a brand that makes your life easy. Have you ever worked with a company that took long times to return messages? Did you find you were feeling...

22 Feb

Customer Service, MeloTel Features, Social Media

How Working With Melo Technology Provides Incredible Stress Relief

February 20, 2024
By Dan Faraldo

At Melo Technology, we recognize that we are customers too. Every day, we interact with various businesses for our personal and professional needs. As a result, we’re very aware of the differences between the quality of products, services and customer service offered by the various businesses we consider supporting. That’s...

13 Feb

Customer Service, Industry News, MeloTel Features

Being Accessible While On The Go Is A Recipe For Business Success

February 13, 2024
By Dan Faraldo

Once upon a time, the phrase “going to work” specifically referred to an act performed by someone who left the home to visit a facility where his/her job would be performed. As a result, “call me on my work number” was an utterance use to request a phone call during...

20 Dec

Customer Service, MeloTel Features, MeloTel News

Using Your Over The Phone Customer Service To Dial Up Success

December 20, 2023
By Dan Faraldo

Providing customer service over the phone requires a little pizzazz. After all, you don’t have the luxury of facial expressions and hand gestures to communicate your message. When speaking with clients and customers over the phone, it’s vital that you utilize proper tones, inflections and verbiage to be likeable. Of...

08 Dec

Customer Service, Industry News, MeloTel Features

The Vital Importance Of Top-Notch Customer Service During The Holidays

December 6, 2023
By Dan Faraldo

Providing excellent customer service is an integral part of any company’s success. No matter your industry, it’s vital that you show your customers that they are your highest priorities. During the always-busy holiday shopping season, treating your customers like gold is of extreme importance. Remember that first impressions matter. Thanks to the...

08 Nov

Customer Service, MeloTel Features

Ringing Up Customer Satisfaction With Excellent Customer Service

November 8, 2023
By Dan Faraldo

No matter your industry, you’re undoubtedly about to experience a pretty busy time of year. During the holiday shopping season, people from all walks of life are out and about searching for the perfect holiday gifts. This means that they are also calling up companies with greater frequency. Does your...

13 Oct

MeloTel Features

How Being An Accessible Business Owner Boosts Growth

October 13, 2023
By user

We live in a world where we most often get what we want when we want it. For example, if you want to pick out a horror flick to watch in anticipation of Halloween, you only need to log in to your Netflix or Amazon Prime app to select from...

26 Sep

Customer Service, Industry News, MeloTel Features

How Being A Great Listener Can Translate Into Business Success

September 26, 2023
By user

Successful businesses have customers that offer them long-term support. But how is such loyalty gained? It’s all about meeting the needs of your customers. How do you know what those needs are? It’s all about being an active listener. It’s actually a skill that can make or break your business....

22 Sep

Customer Service, Industry News, MeloTel Features

How Utilizing Hold Music Swings Success The Way Of Your Company

September 22, 2023
By user

Dead silence during a telephone call is a bad look. Simply put, it often gives callers the impressions that their calls have been disconnected. Your business phone line should never give off such an impression. You shouldn't just avoid dead silence. You should take opportunities to impress and even entertain...

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Tag Archives: customer service

Being Accessible While On The Go Is A Recipe For Business Success

Using Your Over The Phone Customer Service To Dial Up Success

The Vital Importance Of Top-Notch Customer Service During The Holidays

Ringing Up Customer Satisfaction With Excellent Customer Service

How Being An Accessible Business Owner Boosts Growth

How Being A Great Listener Can Translate Into Business Success

How Utilizing Hold Music Swings Success The Way Of Your Company

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