Happy New Year From MeloTel!

Welcome to the final entry into the MeloTel Blog for the year 2015. We’d like to take this opportunity to thank each and every one of our amazing customers for their continued support and trust in our company to provide them with our services. As well, we’d like to wish everyone a very happy new year and hope that 2016 becomes your more profitable year yet! We’d be only too happy to help for that…

Committed To Making Your New Year Your Best Year!

We hope you had an incredible Christmas and have been a enjoying a very festive holiday season! The MeloTel team took a few days off to celebrate the holidays with loved ones and, as of this morning, is back in the office. We will be here straight through Wednesday, December 30th, but will be taking the following couple of days off to welcome in the new year. Our first official day of business in 2016…

Merry Christmas From MeloTel!

On behalf of the entire MeloTel team, we would like to wish you a very Merry Christmas and the happiest of holiday seasons! Our office is closed today, but we wanted to inform you that we haven’t stopped working for you. You’ll notice that our Live Chat Support option is still available on our website. If you have any questions or concerns over the course of the next five days, please don’t hesitate to pass…

Give MeloTel A Yelp Review!

At MeloTel, we treat customer service as a top priority. It means the world to us to know that we are providing our customers with excellent experiences with each and every interaction. When we’re falling short of providing such excellent experiences, it becomes of paramount important to us to make necessary changes. This is why we implemented the Customer Satisfaction Survey at the beginning of 2015. Our company president, John Meloche is committed to continually…

4 Ways To Ramp Up Customer Service During The Holidays

It is doubtful that there will ever come a time when customer service is not important. However, during the busy holiday season, the customer service practices of your company definitely have to be at their absolute best. Needless to say, most retail businesses across Canada are experiencing increases in customer visits right now. This will continue for the next three weeks – right up until the big day is here! So before Christmas arrives, it…

Congratulations To November’s $100 Winner!

Today has been quite the day, here at MeloTel. We embarked on a pretty exciting first! As we reported on the MeloTel Blog last week, we scheduled our monthly Customer Satisfaction Survey $100 draw for today at 2pm EST and streamed it live, as it happened, via LiveStream. As you’re likely aware, MeloTel has been offering its customers the opportunity to win $100 each and every month simply by taking a few minutes to fill…

Get An “Uncle John’s Holiday Hits” CD For Free!

At MeloTel, we thoroughly enjoy going over and above the call of duty to please our customers. Just take our Customer Satisfaction Survey, for example. In our last blog, we reminded everyone that MeloTel offers its clients the opportunity to win $100 each and every month simply for taking a couple of minutes to fill the survey out. Yes, we could simply request that our customers take the survey in order to provide us with…

November’s $100 Draw Will Be Streamed Live!

You might have noticed that the team, here at MeloTel, regularly comes up with inventive ways to interact with its client base. If we’re not developing creative new services to help better the lives of our customers, we’re finding other ways to put smiles on their faces. One such way is the monthly $100 cash giveaway that our company president, John Meloche implemented off the top of 2015. How do MeloTel clients earn chances to…

5 Rules We Follow To Make Our Customers Happy

Here’s hoping you had an excellent Thanksgiving long weekend Canada! It’s back to business for MeloTel today. And, as always, we look forward to serving you. We must admit that we have quite a lot to be thankful for this year. Our business continues to grow as we continue to help the businesses owned by our clients to do the same. We’d like to take this opportunity to thank all of our clients for their…

4 Benefits Of Giving Customers What They Want

At MeloTel, customer satisfaction is top priority for us. It’s the reason why we’re so intent on having our customers fill out our Customer Satisfaction Survey every month. It’s not just that we want to make one lucky MeloTel client $100.00 richer every month (August’s winner will be announced shortly). We’re adamant about providing the best possible customer service in the telecom industry. Actually, we’d love to say that we provide the best customer service…