How To Stop Customers From Switching From Your Company To Your Competitors

In our last blog, we highlighted some effective ways to make your company the type that lures customers away from its competitors. Don’t think for a second, however, that other companies can’t do the same thing! As important as it is for you to grow your customer base, you must find ways to retain the customer base you already have. In fact, most industry experts agree that focusing on your current customers is a top…

An Important Message From MeloTel To All Business Owners

For approximately the last eight months or so, a large number of Bell customers have participated in what can only be called a mass exodus from the large-scale telecom provider. It has come to our attention that many people have experienced challenges with Bell’s version of the Single Number Reach service, not the least of which is Bell’s halting of the services that their customers have depended on for many years. Quite obviously, this has…

Examining The Power Of The Words “Thank You”

Thank you – two little words that most of us probably utter several times a day. They may not seem like such a big deal. We tend to thank people for the smallest things. Holding a door open or passing a napkin, for example. Of course, it’s never a bad idea to thank someone for a kind gesture. However, in the world of customer service, speaking those two little words can mean the difference between…

MeloTel No Longer Offers Shared Web And Email Hosting Services

Welcome back to work everyone! If you share this wonderful country of Canada with the MeloTel team as your home, we hope that you had an incredibly Canada Day long weekend. As we pointed out in our last blog, there is plenty to be proud about as Canadians. Here’s hoping this year’s Canada Day was your best one yet! And, if you happen to be our awesome neighbours to the south, we hope that you…

Happy Canada Day From MeloTel!

On behalf of the entire MeloTel team, we’d like to take this opportunity to wish you all a very happy Canada Day long weekend! This year, Canada Day falls on a Sunday, so this Monday, July 2nd will be a statutory holiday. We sincerely wish you the most joyous celebration of our nation you’ve ever had! Please note MeloTel’s holiday hours. We will be closed on Monday, but we’ll be back open for business bright…

Isn’t It Time You Made The Switch To VoIP?

At MeloTel, we’ve been championing VoIP telephony since our company’s inception. You could say that it is our brand’s bread and butter. Although we’ve added many amazing cloud-hosted services to our list of features since our company began, we’re proud to say that our VoIP-based Commercial Phone Services continue to be among of our most popular and highly regarded services. But what makes VoIP phones superior to landlines? Let’s start with cost. To be perfectly…