08 Aug
Blog

5 Keys To A Top-Notch Company Website

In our last blog, we detailed various traits that a company must possess if it wishes to be recognized as a top-notch over-the-phone customer service provider. We began our last blog, however, mentioning that we live in a digital world where people love using the internet. And, as we’ve mentioned...

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02 Jul
MeloTel Features

The Importance of Having A Strong Company Website

Here’s a conversation that no business owner should ever have: CUSTOMER: So how do I find you online? BUSINESS OWNER: Oh, I don’t use the internet. Here’s another version of a “never-say-this” back-and-forth: CUSTOMER: Can I order it from your website? BUSINESS OWNER: I don’t have a website. You get the picture. If you’re not online,...

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07 Mar
MeloTel Features

Listening Goes A Long Way

We’ve kept our ears open, and we’ve listened. It’s the thing that your teachers told us to do in class, but it didn’t seem to really sink in until adulthood. Listening is such a key component to excellent customer service. And as you likely know, MeloTel certainly prides itself on...

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