Never miss a call no matter where you are. Stop giving out your personal cell phone. Have your calls routed differently after hours.
With one number, you’ll have access to make and receive calls from anywhere you are using your MeloTel Single Number Reach service.
With this feature, you’ll be able to receive calls to any device of your choice. VoIP Phone, Softphone or directed to your Cellular Phone. One number directed by your rules. This feature comes fully loaded with a magnitude of other benefits. It’s simple and brilliant. You’ll never miss an important phone call ever again.
MeloTel is pleased to announce the release of our new SIP Cloud Softphone for Android and IPhone. Cloud Softphone is a SIP-based phone for that uses a Wifi or LTE cellular data network connection to make and receive calls on your MeloTel account. Once hooked into your MeloTel phone system you can start making calls using your company caller ID, reaching coworkers with extension to extension dialing, and perhaps more importantly, not using your own cellular minutes.
Change your forwarding numbers, manage your greetings and access your messages and recordings anytime you want through an easy-to-use website interface.
Want to extend the full features and functions of your service to another user? Additional users will be able to take advantage of outgoing calls, voicemail and all the other benefits of making calls on the MeloTel network.
Add a local number from anywhere in North America, or sound even more professional when you provide your customers a toll free 800, 844, 855, 866, 877, 888 number to reach you. Additional rate of 3.5 cents per minute applies to all incoming calls to your toll free number.
Enabling automatic call recording is free. You only pay for the storage you use. Your call total recording storage is calculated at the end of each month. It would take about 5000 minutes of recorded calls to use 1gig of recording storage.
If for some reason you need another IVR Auto Attendant. We’ve got you covered.
MeloTel Call Queue feature allows you to manage incoming call volume in an orderly way. The feature queues incoming calls and serves them to the internal or external agents you assign as they become available. Enjoy the ability to play music and advertising messages while callers are waiting on hold for the next available representative.
This is great for a general company voicemail instead of using your own personal. This extension is dedicated to playing greetings and taking messages. All voicemails are directed to your email as a .WAV attachment.
Includes a dedicated fax number. Also includes unlimited incoming and outgoing faxing. Fax2Email is an Internet fax service that lets you send and receive faxes through your email, the web, or smart phone. Fax2Email provides exceptional value, and a great low monthly price. Faxes are sent to your email as a PDF document.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"