Does Smiling On The Phone Really Make A Difference?
Smile before you dial. As far as the MeloTel team is concerned, this should be the number one rule followed
Smile before you dial. As far as the MeloTel team is concerned, this should be the number one rule followed
In our last blog, we revisited the topic of call centre training and offered a few helpful tips on how
At MeloTel, we’re big proponents for excellent customer service. Obviously, our team is made up of customers too. It’s highly
Now, we’re not saying that all other jobs are easy. But the job of a call centre employee is certainly
Quite often, the first impression that a company gives of itself is done over the phone. Therefore, the very first
As all business owners know, there is no one element of running a business that will make it a success
As we proudly announced in our last blog, our company Founder & CEO, John Meloche is currently on a leave
If you’re looking to add a new hire to your staff, it’s always wise to seek out a personality type
At MeloTel, we believe that nothing beats service with a smile. And that’s because smiles are infectious. You can’t help
As you may already know, MeloTel is riding on quite an emotional high as of late. We’ve recently moved into