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4 Reasons To Answer As Many Phone Calls As Possible

No matter what type of business you run, providing top-of-the-line customer service is of paramount importance. But that has always been the case, hasn’t it? The thing is, in today’s world, top-of-the-line customer service has a lot to do with immediacy. When people want their problems fixed, they want them fixed right away. No longer are customers willing to send inquiries only for them to be addressed days later. People aren’t particularly interested in calling companies up only to sit…

4 Things Unreturned Messages Say About Your Business

No matter the industry, a company’s reputation goes a long way in determining whether or not it will gain or lose customers. The various comments made about a company on social media, for example, can have a huge impact on what others think about it. It doesn’t even take a person to have a personal experience with a brand to consider not giving it a try. One bad review is all it takes for a potential buyer to lose interest….

5 Reasons To Never Miss Important Phone Calls

For some people, there’s nothing worse than being ignored. And that’s what it feels like when a phone call, email or text message goes unreturned. Such occurrences can often end friendships as arguments ensue over the meaning of the neglected reach out. In the business world, an unreturned call or message can receive an even worse response. When a business relationship is lost, money is lost. And that’s always bad for business. The thing is, most business owners have such…

Client Spotlight: Synergy Marketing

Last week, in our “Thankful For Your Touching Testimonials” blog, we expressed our gratitude to a number of our amazing clients who kindly offered up some wonderful words about their experiences with our business. This wasn’t our first blog, by the way, to highlight how awesome our clients are. In the past, we’ve posted “Client Spotlight” blogs to show our appreciation to our clients. And today, we’d like to continue that trend by shining the spotlight on one of our…

5 Ways That VoIP Can Change Your Business

There once was a day when if you moved from one home to another, you would have to get a new phone number. It’s simply the way that landlines were created. Of course, this was no different if you had to move your business from one location to another. The inconvenience of changing your personal phone number may not be so troubling to overcome. But changing your business phone number can always impact your bottom line. That day, however, is…

5 Amazing Services That Give Your Brand A Voice

It’s a really exciting week, here at MeloTel! As of this past Monday, we officially moved into our brand new offices located just on the outskirts of north Toronto in Markham, Ontario. And while we’ll have more information about our new digs very soon, we can’t help but express how excited we are about the changes that we’ve made to our business in recent weeks. We’ve welcomed many new clients and even a new staff member to our ever-growing family!…