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3 Ways To Provide Holly Jolly Customer Service During The Holidays

It’s the holly jolly holiday season! And businesses all over North America are experiencing their busiest time of the year. For that reason, it’s important to ensure that your customer service has never been better. Work with your staff to set in stone the various ways in which you want your customers to feel when they do business with you. Injecting holiday spirit in your customer interactions is vital this month. It will go a long way in not just…

Have You Communicated Your Holiday Hours To Your Customers?

Christmas is about two weeks away and the decade will be over one week after that! Quite clearly, we are in the midst of the 2019 holiday season. Here’s hoping yours is going excellently so far. As a business owner, you’re hopefully pulling in the big bucks, enjoying the busiest shopping season of the year. But no matter what you do for a living, you’re hopefully full of festive cheer right now! Here’s a quick reminder that if you need…

3 Ways To Step Up Your Customer Service During The Holidays

With seven weeks to go until Christmas, you can bet that today is a great time to begin injecting your customer service with some holiday cheer. As you can imagine, people are getting pretty excited about the forthcoming holiday season. Here are three ways to step up your customer service during the holidays: 1. Provide holiday callers with the option to skip the queue. Waiting is no fun. But, during the always-busy holiday shopping season, that’s what a lot of…

Welcome To The Unofficial Start Of The Holiday Shopping Season!

Welcome to November everyone! If you’re like us, you’re probably thinking “Wow, it’s that time of year already?!” But we say that every year, don’t we? The day after Halloween is traditionally known as the unofficial start of the holiday shopping season. We say “unofficial” because we know that many consumers started their holiday gift shopping a month or two ago. However, with Halloween now behind us, prepare to hear Christmas music everywhere you go! As a business owner, it…

How Your Online Store Can Determine Your Holiday Season Success

With a little over a week left for Christmas shopping, consumers from all over North America are undoubtedly making heavy use of the internet. Online shopping is often regarded as the best way to easily find what you’re looking for. However, it’s also known as an excellent last minute shopping option. In many cases, shoppers look for items in brick and mortar stores and when they can’t find them, they hop online to place orders directly to their homes. This…

Staying On Top Of Customer Service Throughout The Holidays

Over the course of the past several years, the MeloTel Blog has devoted many an entry to the concept of delivering unbeatable customer service. We’d place these blogs in the “practice what we preach”category, considering how important it is to our team to provide the absolute best customer service in the telecommunications industry. With the holiday shopping season currently in full swing, it can be argued that there is simply no better time of year than now to ensure your…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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