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5 Traits Of A Top-Notch Phone Rep

The telephone will never go out of style. Of course, the telephone device itself will continue to go through cosmetic and functional changes. Today, many of our telephones are “smartphones” that all have the capabilities of a telephone, a camera, a video recorder and an internet browser in one handheld device. Even with all of that, the traditional telephone has not gone the way of the dinosaur. Therefore, businesses all over Canada are still using them every day. There is,…

4 Benefits Of The Voicemail In Your Email Feature

Remember the days when you’d call someone up and get an answering machine that was actually…an answering machine? They came with cassette tapes to record the messages and everything. And, naturally, they had to be rewound so that the messages could play from beginning to end. In the year 2015, it wouldn’t be surprising from some young Canadian entrepreneurs to even recall such an era. Obviously, we’ve come a long way in the world of voicemail since the days of…

White Label Reseller

Provisioning Template Support for 100+ Devices MeloTel offers programmed provisioning templates for more than 100 different phone types. Simplifying deployment and management. Technical support for you and your customers Everything you need to be a phone company. Phone numbers, long distance, international, 411 directory assistance, 611 support and 911 emergency services. Massive Termination Footprint We offer more than 8,500 rate centers including Canadian cities, the United States and International. We are constantly striving to improve our service and expand our…

Voice Operator Panel

PROFESSIONAL SIP SOFTPHONE FOR RECEPTIONISTS Voice Operator Panel (Receptionist Control Panel) is a professional SIP soft-phone for operators and receptionists with Outlook/LDAP/XMPP/CRM integration, built-in web browser and e-mailer. It can be used as a standalone soft phone or tethered to any analog or VoIP hard phone to handle calls. It provides full extension status monitoring (ringing, busy, available) with call details and call interception. It is ideal for ITSP and IP PBX resellers who want to offer to their customers…

3 Important Ways To Treat (Not Trick) Your Customers

We are officially two weeks away from Halloween! The annual celebration of costumes, candy and creepy crawlies will soon be upon us and the MeloTel team can’t wait! We’re suckers (see what we did there?) for Halloween and look forward to all of the upcoming festivities that will culminate with a night of trick or treating. But when it comes to your business, it’s always important to treat – not trick – your customers. Here are three ways to do…

We’re Excited To Roll Out Our New Weekly Newsletter Concepts!

Last week, our blog delivered the news that MeloTel was in the midst of revamping its weekly newsletter. Our intention is to provide content in each newsletter that is more useful and intriguing for our subscribers. We also plan on making our weekly newsletters more engaging. That means that they will involve YOU! This week, we decided that we are going to have four main newsletter concepts with a different one appearing each week. They will rotate with each other…

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