Warm Transfers Are Essential For Excellent Customer Service
“Hello, how can I help you?” This is a phrase that ALL callers of ANY business should hear only one
“Hello, how can I help you?” This is a phrase that ALL callers of ANY business should hear only one
In our last blog, we revisited the topic of call centre success by highlighting some of the signs of an
Excellent customer service is made up of a number of components. Among the most obvious is a friendly and approachable
Using the internet instead of a traditional landline to operate your phone system can do a lot to help grow
When it comes to customer service, phone interactions play crucial roles in building strong relationships and leaving lasting impressions. Phone
By now, it’s no secret that VoIP phone systems are giving landline telephones a run for their money. The former
In 2021, it doesn’t seem like 30 bucks can buy you a whole lot, can it? Surely, you don’t have
We’re willing to bet that if you’ve never used a cloud-hosted phone service before, you likely don’t know what all
The title of today’s blog is a question the MeloTel team gets on a regular basis. Even though we’ve been
It’s a very exciting time for MeloTel! We’re not just talking about the fact that the holiday season is practically