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Why DaFeeder Is Needed At Your Call Centre Business

If you own and operate a call centre business, DaFeeder Telemarketing is for you! No matter if your team is currently working in the office or is working from home, one thing is for sure. Time is of the essence. Do you know just how much time is spent manually dialling your leads? Imagine how much time would be saved if your phone agents were using an automatic dialler? Well, imagine no more! With DaFeeder, your reps don’t have to…

How Can The Olympics Help Your Call Centre Business?

Have you been keeping up with all of the action taking place during the current Summer Olympic Games in Rio de Janeiro, Brazil? Although, there have been some expectedly-tough competitions, they have been pretty thrilling thus far for a number of Canadians. One standout star is 16 year-old Penny Oleksiak of Toronto, who has already captured four swimming medals including a gold in the women’s 100M freestyle. As well, another of our hometown heroes, Andre De Grasse is proving to…

Could Your Business Benefit From Opening A Call Centre?

In many cases, poor customer service is defined by how long a person has to wait when he/she calls a company. “I was literally waiting for someone to pick up for about a half an hour,” we often heard our colleagues say, “Over and over again, I hear this message saying ‘thank you for continuing to hold, your call is important to us’. If the call was really that important, they’d answer it, wouldn’t they?” Immediacy is a necessity. We…

Continuing To Help Your Business Skyrocket!

In our last blog, we detailed a few of the ways that MeloTel can help your small business to get to the next level. We described the benefits of switching from landlines to cloud-hosted telephone lines via our Commercial Phone Services. As well, we noted the advantages given to you by Single Number Reach as it relates to working remotely. We also pointed out how our Bloggers & Creative Writers For Hire can help you to boost traffic to your…

How To Provide Call Centre Feedback To Your Remote Phone Agents

Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly not alone. For more than a year now, COVID-19 has created “work from home” environments all over the world. If you operate a call centre business, you’re fortunate enough to run a company that can operate via remote workers. Undoubtedly, this has taken some getting used to over the past year. However, with modern technology many things have been made…

5 Ways MeloTel Can Help You Take Your Business To The Next Level

MeloTel proudly provides small businesses with everything they need and more! With so many services to choose from, which is the one that is the best fit for your company? Allow us to remind you about some of our most popular services and their benefits. Here are five ways MeloTel can help you take your business to the next level: 1. Commercial Phone Services. MeloTel’s Commercial Phone Services get you connected over the cloud. Instead of a traditional (and archaic)…

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