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The Importance Of Expressing Empathy To Grow Your Brand Image

“I’m sorry to hear that.” “Aww, that’s too bad.” “Oh well, tough.” The three phrases listed above simply do not cut it in the world of customer service. At no point should you or any of your associates rely on such phrases to connote empathy. Empathy is the ability to understand another person’s feelings and express a genuine concern. Expressing empathy adequately is an integral part of a strong customer service regimen. Without this ability, you stand the chance of…

3 Ways VoIP Allows You To Improve Your Brand Image

If you haven’t yet taken advantage of VoIP technology, you’re missing out on a wide variety of benefits that can help to build your brand. One of the most shining examples is the fact that VoIP telephony allows you to make your brand a global entity. By being able to conduct phone calls anywhere in the world just as easily as if you were in your home office, VoIP enables you to greatly expand your reach. Using VoIP over traditional…

6 Ways To Uphold Your Brand’s Star Image

Running a business is almost like being a celebrity. You have a public image to uphold. And, as a business owner, it’s your job to ensure that your business is always seen in a favourable light. But, just like with celebrities, you may have a lot of fans, but you may also have a lot of people sceptical about supporting you as well. So what can you do to make sure your company is seen as the star that it…

The Importance Of High-Quality Imagery On Your Website

Photos will never go out of style. While so much has changed in the world of photography over the past decade or so, there’s no question that nothing quite captures attention like photographs. The popularity of Instagram is proof of that. Gone are the days when we needed to take our camera’s film into a shop for development. Today, we click buttons on our smartphones and in no time, we have as many high-definition photos as we want. This isn’t…

How Important Are Taglines And Slogans For Branding?

“Just Do It”. “I’m Lovin’ It”. “Taste The Feeling”. What do these phrases mean to you? For most people, immediate images of Nike, McDonald’s and Coca-Cola come to mind. Now, we’re not exactly endorsing any of these brands. But we are saying that these slogans have helped these super successful corporations stick in the minds of consumers worldwide. These simple three-word sentences have had huge impacts on the buying public – proving how important it is to invest in taglines…

Let Our Blogs Boost Your Brand

We have proudly entered into our fourth year of blogging, here on the MeloTel website! At least three times a week, MeloTel.com is updated with blogs that we believe are as interesting as they are informative. Sure, we generally provide for our readers new spins on how to conduct business and never leave out how MeloTel can help them with their goals. But our blogs do so much more than that. Blogging has helped for our website to get picked…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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