The Most Reliable & Trusted
VOIP Service Provider
in Canada


Exciting Online Changes Afoot For MeloTel

There are some changes taking place at MeloTel, and we’re pretty excited about them! Then again, when haven’t we been excited about introducing something new to our customers? The whole point, we suppose, is that change is good. And, at MeloTel, we are constantly seeking ways to change things for the better. This is why we’re so proud of our Customer Satisfaction Survey initiative. It’s all about bettering our customer service. Of course, it also adds a little excitement to…

The Importance Of Timely Customer Service

In today’s world, people are able to get their hands on what they want fast. In the past, the simple securing of important information often took a trip to the library. Today, instead of searching for that information-filled book to get answers, people are able to whip out their smart phones, type in a few letters and locate pertinent details within seconds. We really have come a long way. Technology, it can be argued, has spoiled us. As a result,…

3 Advantages That VoIP Technology Gives Your Business

In the business world – no matter what type of business you own – it’s always beneficial to be able to get a leg up on your competition. As a business owner, you want all the advantages you can get. At MeloTel, we’re extremely clear about one of the best advantages your business can make use of. And that’s VoIP telephone technology! The incredible strides that businesses have been able to take, thanks to VoIP, are many. Are you taking…

5 Ways To Provide Unbeatable Customer Experiences

You might have noticed that we care a lot about customer satisfaction, here at MeloTel. Our company operates as if we are customers ourselves. Because, after all, we are customers! We make purchases of our own on a regular basis from all different types of merchants. And the customer service experience that we expect to receive is the one we aspire to provide for our customers. Actually, we strive to take things a bit further! At MeloTel, we place great…

4 Reasons On-Hold Messages Are So Important

We talk a lot about the importance of good communication, here at MeloTel. A key ingredient to any successful relationship, strong communication is necessary between a company and its clients in order for long lasting loyalty to occur. There are, of course, numerous methods by which a business owner can secure new customers. But it’s hard to argue that the best way to do that is to impress the customers that you already have. After all, it’s often said that…

4 Things Unreturned Messages Say About Your Business

No matter the industry, a company’s reputation goes a long way in determining whether or not it will gain or lose customers. The various comments made about a company on social media, for example, can have a huge impact on what others think about it. It doesn’t even take a person to have a personal experience with a brand to consider not giving it a try. One bad review is all it takes for a potential buyer to lose interest….