4 Ways To Grow The Strength Of Your Call Centre Team
Call centre managers are well aware of the fact that they have a lot of responsibilities. Many are required to
Call centre managers are well aware of the fact that they have a lot of responsibilities. Many are required to
We’re not exactly sure that there’s a downside to providing feedback to your employees. After all, if one of your
In our last blog, we introduced our recently posted YouTube video entitled “DaFeeder 5 Minute(ish) Intro”. In the video, MeloTel
Some employers are afraid to “rock the boat”. They figure that leaving their employees alone to do their jobs is
It may be hard to believe but we’re nearly at the halfway point of 2017. (See what we did there?
It’s a very exciting time in the City of Toronto – for sports fans, anyway. With the beginning of the
Now, we’re not saying that all other jobs are easy. But the job of a call centre employee is certainly
Your call centre employees have hard jobs. Each day, they’re required to get on the phones and make cold calls
As any call centre manager knows, phone work is hard work. Many telemarketers have the tough tasks of cold calling
Well, we all know what Santa Claus is up to these days. He’s been checking his “naughty” and “nice” lists