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5 Ways To Deliver Holly Jolly Customer Service

MeloTel is definitely in the Christmas spirit! For many, this will come as no surprise as our founder and President, John Meloche has never been shy to express his adoration for the end-of-year holidays. In fact, John is such a fan of this time of year that he’s the type of guy to record and release his own Christmas music. Seriously! In fact, go right ahead and download both the 2013 and 2012 versions of Uncle John’s Holiday Hits! There…

5 Creative Approaches To Staying In Touch With Clients

With the holiday shopping season practically here, things are bound to get busier than ever. Not only will you have your own shopping to do, but you’re likely to be hearing from and seeing your customers a lot more in the coming weeks. At MeloTel, we’re in the business of “staying in touch”. And, as a result, we know that pretty much every business owner has to become a master of the “staying in touch” game. Customers simply hate it…

5 Ways To Provide Top-Notch Holiday Customer Service

The holidays are coming! And it’s not that you needed your trusty MeloTel Blog to inform of that – even though our past few blogs have been excitedly holiday-themed – we just thought we’d provide you with another reminder. Maybe, it’s because we simply love the holiday season so much around here, that we’re only too excited to discuss it every chance that we get. And then again, perhaps it’s because we know how much extra business this time of…

5 Benefits To Blogging About The Holidays

This holiday season, you’ll have ample opportunities to strengthen your customer relationships. Chances are, you’ll be receiving more visits to your place of business than usual. With the holiday shopping season comes more instances when you’ll be servicing customers that you could make impressions on that will help for even longer lasting relationships. But the holiday season doesn’t necessarily mean heavier traffic for all business types. Many businesses that function in service industries – our very own, for example –…

4 Ways To Spread Holiday Cheer With Your Voice Greetings

Are you as excited as we are? You do know what time of year it is, right? Of course you do! Christmas is coming! And no matter what type of holiday you celebrate, the holiday season is definitely one worth enjoying. This is especially true for business owners who go all out to secure themselves more business during the busy holiday rush. Sometimes, it’s important to roll out an entirely new advertising campaign for the final two months of the…

Introducing MeloTel Voice Broadcasting!

Happy Halloween everyone! No matter how you decide to celebrate tonight’s haunted festivities, everyone, here at MeloTel, wishes you a fun and safe (yet scary) experience! And what would Halloween be without treats? And what would MeloTel be without offering those treats up? We’re very excited and happy to announce yet another new innovation from the creative minds of Canada’s Hosted Company. Introducing MeloTel Voice Broadcasting! At MeloTel, we’re strong proponents of the telephone. And, as you know, VoIP technology…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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