The Importance Of Following Up With Your Customers
So a customer has just left your store and he/she seems pretty happy with his/her purchase. You’re pretty much guaranteed
So a customer has just left your store and he/she seems pretty happy with his/her purchase. You’re pretty much guaranteed
Let’s be honest. A phone agent’s day consists of monotonous work. In many cases, call centre workers take more than
A month ago, the MeloTel team excitedly announced its latest contest with plans of enjoying some great giggles along the
In our last blog, we returned to the topic of customer service and highlighted how important it is to provide
A company’s reputation is most often formed by the ways it makes its customers feel. If people genuinely enjoy their
If we’ve said it once, we’ve likely said it a thousand times: a call centre employee has one of the
There are a number of business owners out there who discourage social interactions between their employees. They view socializing as
Allow us, if you will, to remind you of our holiday hours. MeloTel will be operational between the hours of
Call centre managers are well aware of the fact that they have a lot of responsibilities. Many are required to
You’ve probably come across a blog or two that has encouraged you to be more open with your customers. In