20 Oct MeloTel Features, MeloTel News Completing Our Look At “Da Feeder 5 Minute(ish) Intro” October 20, 2017 By user 0 comments In our last blog, we introduced our recently posted YouTube video entitled “DaFeeder 5 Minute(ish) Intro”. In the video, MeloTel
13 Apr Industry News, MeloTel Features How Can Playoff Season Boost Production At Your Call Centre? April 13, 2017 By user 0 comments It’s a very exciting time in the City of Toronto – for sports fans, anyway. With the beginning of the
24 Feb Industry News, MeloTel Features 4 Ways To Ensure Your Phone Agents Are Performing At Their Best February 24, 2017 By user 0 comments Your call centre employees have hard jobs. Each day, they’re required to get on the phones and make cold calls
23 Jan Industry News, MeloTel Features How Does Providing Feedback Improve Your Call Centre? January 23, 2017 By user 0 comments As any call centre manager knows, phone work is hard work. Many telemarketers have the tough tasks of cold calling
21 Nov Industry News, MeloTel Features Examining The Benefits Of Click2Call Technology November 21, 2016 By user 0 comments For obvious reasons, call centres and their telephones go hand in hand. It’s a business type that relies heavily on
10 Aug Customer Service, MeloTel Features How Does Call Routing Help You To Improve Your Business? August 10, 2016 By user 0 comments What is call routing? Incoming call routing is an excellent feature that comes as part of MeloTel’s VoIP-based Commercial Phone
08 Aug Industry News, MeloTel Features The Importance Of Providing Positive Feedback August 8, 2016 By user 0 comments Call centre managers have tough jobs. This is isn’t the first we’ve acknowledged that and it certainly won’t be the
13 Jun Customer Service, MeloTel Features How Does DaFeeder Preview Dialer Better Your Business? June 13, 2016 By user 0 comments Customer service is everything. For one, we know it because our customers tell us so. And we also know because
10 May Industry News, MeloTel Features 4 Business-Boosting Benefits Of Using A Predictive Dialer May 10, 2016 By user 0 comments At one point in our history, all call centres incorporated lead sheets. These were physical pieces of paper that contained
29 Apr Industry News, MeloTel Features 3 Tips For Improving Customer Service At Your Call Centre April 29, 2016 By user 0 comments Telemarketing is a tough field. Anyone who has ever worked the phones knows just how difficult the job of a