15 Feb Customer Service, Industry News, MeloTel Features The Importance Of Expressing Empathy To Grow Your Brand Image February 15, 2019 By user 0 comments “I’m sorry to hear that.” “Aww, that’s too bad.” “Oh well, tough.” The three phrases listed above simply do not
14 Feb Customer Service, Industry News, MeloTel Features 2 Important Ways To Grow Loving Customer Relationships February 14, 2019 By user 0 comments On behalf of the entire MeloTel team, we’d like to wish you all a very Happy Valentine’s Day! Whether you’re
04 Dec Customer Service, Industry News, MeloTel Features, MeloTel News Getting Set To Celebrate Our 10th Anniversary! December 4, 2018 By user 0 comments On January 4th, 2019, MeloTel will turn 10 years old! The notion of starting a business that would transition business
01 Nov Customer Service, Industry News, MeloTel Features How To Bolster Your Customer Service For The Holiday Rush November 1, 2018 By user 0 comments Welcome to the first of November! In the business world, today is unofficially regarded as the first day of the
09 Oct Industry News, MeloTel Features, MeloTel News New Polycom Phones Are On The Way! October 9, 2018 By user 0 comments At MeloTel, we take the act of making improvements pretty seriously. We’re constantly coming up with ways to better serve
25 Jul Customer Service, MeloTel Features Being Available When Your Customers Need You Is Good For Business July 25, 2018 By user 0 comments In our last blog, we discussed the fact that today’s consumer expects immediacy. We used the examples of Netflix and
14 Jun Industry News, MeloTel Features, MeloTel News Giving Your Phone Agents The Tools They Need To Succeed June 14, 2018 By user 0 comments In our last blog, we revisited the all-important topic of making your call centre a better place to work. More
26 Jan Customer Service, MeloTel Features More Telephone Etiquette Tips To Help Separate Your Brand From Its Competitors January 26, 2018 By user 0 comments An objective of business owners everywhere is to have their businesses stand out from their competitors. In many cases, they
02 Jan MeloTel Features, MeloTel News A Very Happy New Year From MeloTel! January 2, 2018 By user 0 comments Happy New Year everyone! 2018 is finally here! And with the changing of the calendar comes a brand new opportunity
19 Dec MeloTel Features, MeloTel News 3 Good Ideas About How To Make 2018 Your Most Successful Year Yet December 19, 2017 By user 0 comments With the holiday season about to officially get underway, most business owners are thinking about what business will be like