Using The Telephone To Provide The Best Customer Experiences Possible
No matter how advanced modern technology has become, there’s still no beating the good old telephone when it comes to
No matter how advanced modern technology has become, there’s still no beating the good old telephone when it comes to
For small business owners all over North America, it is vitally important for them and their employees to master the
At MeloTel, we’ve always placed a lot of emphasis on customer engagement. It’s more than just providing customer service. It’s
We love blogging! It’s no secret. We post a new blog on our website nearly every day. The reason we’ve
In our last blog, we championed the act of using social media to grow your customer relationships. In 2018, it’s
In 2018, most attention spans are short-lived. Consider the amount of information we consume each day. With social media, we
Call centre work isn’t easy. There are many who will read that sentence and immediately feel that it’s an understatement.
Business owners deserve to go on vacations too! Just ask MeloTel’s Founder and CEO, John Meloche who recently enjoyed a
Good communication is the key to strong relationships. This is not only something that applies to romantic bonds (although it’s
In our last blog, we revisited the importance of blogging on your website. Of course, we also highlighted the fact