14 Nov Customer Service, Industry News, MeloTel Features Making Your Call Centre A Go-To Destination For Employment November 14, 2019 By user 0 comments With the holiday season fast approaching, there are many different reasons to inject festive cheer into your work atmosphere. Now,
13 Nov Customer Service, Industry News, MeloTel Features How To Improve The Lives Of Your Call Centre Employees November 13, 2019 By user 0 comments As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
07 Nov Customer Service, Industry News, MeloTel Features Why Live Call Monitoring Is Such A Business Booster November 7, 2019 By user 0 comments Once upon a time, call centre managers were forced to wait until the calls of their phone agents were complete
06 Nov Customer Service, Industry News, MeloTel Features 3 Ways To Step Up Your Customer Service During The Holidays November 6, 2019 By user 0 comments With seven weeks to go until Christmas, you can bet that today is a great time to begin injecting your
05 Nov Customer Service, Industry News, MeloTel Features The Importance Of Injecting Your Customer Service With Holiday Cheer November 5, 2019 By user 0 comments Over the course of the next several weeks, consumers from all over North America will be looking for solutions to
24 Oct Customer Service, Industry News, MeloTel Features 3 Signs Your Feedback Style May Not Be Helping Your Phone Agents October 24, 2019 By user 0 comments For every call centre business, there is an all-important facet of performance enhancement that must be practiced. And, as we’re
04 Sep Just For Fun, MeloTel News, Social Media Only Two Weeks Left To Enter Our Biggest Facebook Contest Ever! September 4, 2019 By user 0 comments A couple of weeks ago, we excitedly announced a brand new Facebook contest! This particular contest, as you may have
28 Aug Industry News, MeloTel Features How To Keep Your Employees Motivated Each Day August 28, 2019 By user 0 comments As we alluded to in our last blog, the simple, yet effective concept of keeping employees engaged is lost on
27 Aug Industry News, MeloTel Features The Art Of Keeping Your Employees Engaged August 27, 2019 By user 0 comments One of the biggest assets your company has is its base of employees. Check that – your MOST important asset
14 Aug Blog, Customer Service, Industry News Apple Changed Push Notifications And Yes, We’re Already Developing a Solution August 14, 2019 By user 0 comments Starting with iOS 13, apps will no longer be allowed to run VOIP in the background. A change coming in