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The Magic Of TeamViewer: Providing Remote Desktop Access And Support

At MeloTel, we pride ourselves on providing the absolute best customer service in the telecom industry. If you’ve experienced any interaction with a member of our technical support team and do not feel that the experience was top-of-the-line, we’d like to know about it. Our team is constantly working to improve upon its already-stellar reputation. We’re aware there is always room for improvement. And we’ll stop at nothing to be number one in your heart! One way we’ve been able…

How Subtle Changes To Your Website Can Provide Big Benefits

In today’s blog, we offer you something from the pages of “practicing what you preach”. Just last week and only a few blogs ago, we revisited the concept of keeping your company website freshly “tuned up”. We listed such traits as being mobile-friendly, easy to navigate and regularly updated with fresh content as must-haves for any site. So, as mentioned, we decided to take a page out of our own book and spruce our blog section up a little bit….

Introducing MeloTel’s New Incoming SMS Service!

In today’s world, texting is one of the most popular ways for people to communicate with each other. In fact, there are many who actually complain that they receive more text messages than they do phone calls from their closest friends. And while texting may not have been invented specifically for the purpose of avoiding phone calls, it has certainly provided quite the convenience in the world of communicating. After all, texting allows people to send quick messages to more…

Why Keeping Your Company Website Updated Is A Must

In 2017, a lot of people are meeting each other over the internet. With a wide variety of dating websites and apps to choose from, couples are being created in ways that were impossible just a couple of decades ago. Interestingly, many individuals gain their first impressions of their eventual partners by viewing pictures of them online. Needless to say, the internet is a pretty powerful tool. The internet provides most consumers with their first impressions of your company. Obviously,…

Saving You Money Is All Part Of The Plan

“I’m getting overcharged and underserviced”. This statement is one that has been repeated by many a new MeloTel client when discussing their former telecom providers. By making the switch to MeloTel, our clients have found that they’re not only saving money, but they’re receiving better service. There’s a reason we boldly claim better value, better technology, better service, better support and better terms as our company mantra. Firstly, we’re dedicated to providing unbeatable customer service. It’s never lost on us…

The Importance Of Keeping Your Website In Tip Top Shape

What exactly does it mean to keep your website in tip top shape? At MeloTel, the way we see it is that particular attention needs to be paid to two important facets of your website: its content and its design. Neglecting to update either of these two facets on a regular basis will have its visitors thinking that your company is slacking. In other words, they won’t be quick to return, leaving your business with fewer opportunities to welcome new…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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