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Conference Calls Consider That Communication Is Key

Ask just about anyone who has ever been in a relationship – and that’s all of us! – what is the most important aspect of keeping a relationship strong? We’re willing to bet that “communication” and “trust” will be among the most popular answers. In fact, good communication is often championed as the granddaddy of all traits necessary to maintain positive relationships. And that goes double for the business owner/client bond. It’s pretty obvious that, at MeloTel, we view communication…

2 Big Benefits VoIP Gives The Travelling Business Person

Just because the holidays are now distantly behind us, it doesn’t mean that everyone’s travel plans are over. In fact, many business owners from all over Canada travel on a regular basis thanks to their positions as entrepreneurs. For some, this may present a bit of difficulty in the department of keeping-in-touch. And this is why VoIP technology is today’s #1 way to stay connected to all those who matter to your business. VoIP has completely revolutionized the ways in…

6 Techniques To Running A Top-Notch Call Centre

Although MeloTel has proudly crowned itself “Canada’s Hosted Company”, we still happen to be very well-known for providing our top-of-the-line VoIP Telephone services at bottom-of-the-barrel prices. One of the key factors that lead our company towards growth was the fact that we were able to provide reliable, crystal clear calling at a fraction of the price that the big-named telecom brands generally charge. And even though we now offer a wide range of services to our clients that span from…

6 Tips To Conducting Great Phone Interviews

Now that 2015 is in full swing, we imagine that there are many New Year’s Resolutions that you are working on. Here’s hoping they haven’t fallen by the wayside already! At MeloTel, we’re very sensitive to the needs of the many great business owners all across Canada. We know all about the amount of hard work necessary to help for small businesses to thrive. And often, a lot of that hard work goes into hiring the right staff. Is growing…

5 MeloTel Services To Consider In 2015

Well, this is it folks! It’s our very last blog of 2014. Today also marks our very last day of operations for MeloTel in 2014. Our offices our open between the hours of 9:00am and 7:00pm today, so don’t hesitate to call us at 1-888-MELOTEL if you have any questions about any and all of our great services. This is just a reminder that although we are closing for the rest of the holiday season, we can still be reached…

5 Ways To Avoid Keeping Your Customers Waiting

Welcome back to work everyone! Well, maybe not everyone. But, here at MeloTel, we’re back in the offices today and tomorrow before taking off some more time to enjoy the beginning of 2015. We certainly hope that you all had a very Merry Christmas and joyous holiday celebration with all of your loved ones! We’re looking forward to continuing the good times later this week. But not before informing you of a way that you can help your customers have…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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