02 Mar Customer Service, MeloTel Features Using The Telephone To Provide The Best Customer Experiences Possible March 2, 2018 By user 0 comments No matter how advanced modern technology has become, there’s still no beating the good old telephone when it comes to
10 Jan Industry News, MeloTel Features The Importance Of Regular Feedback Sessions With Your Phone Reps January 10, 2018 By user 0 comments In our last blog, we pointed out that one of the top ways to keep your call centre employees pumped
11 Aug Industry News, MeloTel Features 4 Ways To Develop A Sense Of Trust Over The Phone August 11, 2017 By user 0 comments The beginning of any new relationship is usually an exciting time. It can also be a bit nerve-racking. That’s because
23 Jun Industry News, MeloTel Features 4 Phone Etiquette Practices That Showcase Excellent Customer Service June 23, 2017 By user 0 comments When you’re speaking with someone on the phone, you don’t have the advantage of eye contact, hand gestures and facial
03 Oct Customer Service, Industry News, MeloTel Features 5 Signs You Have A Professional Phone Etiquette Down Pat October 3, 2016 By user 0 comments How important is it for you to have a strong business etiquette over the phone? Well, if you run a
19 Jul Customer Service, MeloTel Features 6 Telephone Customer Service No-No’s July 19, 2016 By user 0 comments No one ever said that working on the phone was easy. Well, maybe some people have…but they’d be lying to
16 Mar Industry News, MeloTel Features 6 Tips For Creating Great Call Centre Agents March 16, 2016 By user 0 comments At MeloTel, we don’t only conduct a lot of business over the phone, we conduct a lot of business with
25 Oct MeloTel Features, MeloTel News 5 Tips For Top Telephone Etiquette October 25, 2013 By user Okay, so you’ve got your phones all set up and connected, ready to go. You’ve got your DaFeeder Preview Dialer
18 Oct MeloTel Features, MeloTel News MeloTel To Introduce MeloPhone App October 18, 2011 By John M. Meloche With the recent passing of Apple Inc.’s founder and CEO Steve Jobs, a major hole was left in the world
08 Nov Customer Service, MeloTel Features Ringing Up Customer Satisfaction With Excellent Customer Service November 8, 2023 By Dan Faraldo No matter your industry, you’re undoubtedly about to experience a pretty busy time of year. During the holiday shopping season,