How To Keep Customers From Hanging Up On You
If you’ve ever worked in a call centre, there is one particular sound that you probably got very used to
If you’ve ever worked in a call centre, there is one particular sound that you probably got very used to
Call centre environments are those that have large numbers of employees who are given the same tasks on a daily
In our last blog, we revisited the topic of call centre training and offered a few helpful tips on how
There isn’t a call centre business owner or manager alive who doesn’t want to see his/her business constantly securing growing
With each passing day, competition in the business world seems to get fiercer. When you consider how quickly technology advances,
Nobody is perfect. And, as a result, no team of people can be perfect. However, there is a method by
In today’s blog, I’m choosing to do something a little out of character. For the first time, I’ll be composing
A couple of weeks ago, we revealed that the MeloTel team was looking to add to its already illustrious staff.
At MeloTel, we have had the pleasure of calling Calgary-based Hire Value Inc. our client for the better part of
Have you noticed the news about a new career opportunity with MeloTel? Yesterday, we posted to our blog, Facebook page,