14 Jun Industry News, MeloTel Features, MeloTel News Giving Your Phone Agents The Tools They Need To Succeed June 14, 2018 By user 0 comments In our last blog, we revisited the all-important topic of making your call centre a better place to work. More
08 Jun Industry News, MeloTel Features, MeloTel News Being A Good Communicator Makes The Jobs Of Your Phone Agents Easier June 8, 2018 By user 0 comments If you run a call centre business, you have many different tasks to tend to each day. Not only is
16 Mar Customer Service, MeloTel Features Turning Your Call Centre Into A Top Customer Service Provider March 16, 2018 By user 0 comments A company’s reputation is most often formed by the ways it makes its customers feel. If people genuinely enjoy their
24 Jan Customer Service, MeloTel News How To Be In The Excellent Customer Service Business January 24, 2018 By user 0 comments With MeloTel’s Founder and CEO, John Meloche on vacation this week, the MeloTel team is hard at work, making sure
26 Apr Industry News, MeloTel Features Finding Ways To Step Up Productivity In Your Call Centre April 26, 2017 By user 0 comments Call centres are busy places, buzzing with energy and a lot of enthusiasm. The best ones are, anyway. Call centre
24 Feb Industry News, MeloTel Features 4 Ways To Ensure Your Phone Agents Are Performing At Their Best February 24, 2017 By user 0 comments Your call centre employees have hard jobs. Each day, they’re required to get on the phones and make cold calls
23 Jan Industry News, MeloTel Features How Does Providing Feedback Improve Your Call Centre? January 23, 2017 By user 0 comments As any call centre manager knows, phone work is hard work. Many telemarketers have the tough tasks of cold calling
07 Nov Customer Service, MeloTel Features The Importance Of Improving Customer Service For The Holidays November 7, 2016 By user 0 comments If there’s any time of year when customer service really needs to be stepped up, it’s this one. With the
22 Jul MeloTel Features 3 Ways VoIP Allows You To Improve Your Brand Image July 22, 2016 By user 0 comments If you haven’t yet taken advantage of VoIP technology, you’re missing out on a wide variety of benefits that can
13 Apr Industry News, MeloTel Features 5 Things Small Business Owners Can Do To Save Money April 13, 2016 By user 0 comments If it’s one thing that all business owners have in common, it’s that they like making money. Who doesn’t, right?