28 Mar Customer Service, Industry News, MeloTel Features Standing Out As A Top Provider Of Customer Service March 28, 2019 By user 0 comments If you own or run a call centre and work with a sizeable number of phone agents, today’s blog is
14 Feb Customer Service, Industry News, MeloTel Features 2 Important Ways To Grow Loving Customer Relationships February 14, 2019 By user 0 comments On behalf of the entire MeloTel team, we’d like to wish you all a very Happy Valentine’s Day! Whether you’re
23 Jan Customer Service, MeloTel Features How To Inspire Your Phone Agents To Give You Their Best Efforts January 23, 2019 By user 0 comments In our last blog, we revisited the topic of boosting call centre productivity. In today’s blog, we’ll continue to provide
11 Jan Customer Service, Industry News, MeloTel Features How To Step Up Your Customer Service In 2019 January 11, 2019 By user 0 comments With each passing day, competition in the business world seems to get fiercer. When you consider how quickly technology advances,
30 Nov Customer Service, Industry News Ensuring Your Holiday Customer Service Style Boosts Your Brand’s Success November 30, 2018 By user 0 comments Although Black Friday and Cyber Monday are now behind us, there is still plenty of the holiday shopping season left
29 Nov Customer Service, Industry News 3 Ways To Step Up Your Holiday Customer Service Game November 29, 2018 By user 0 comments Make no mistake about it. During the always-busy holiday shopping season, consumers put a lot of stock in their customer
02 Nov Customer Service, Industry News, MeloTel Features Continuing To Ensure You Provide Superior Holiday Customer Service November 2, 2018 By user 0 comments In our last blog, we returned to the topic of customer service and highlighted how important it is to provide
17 Oct Customer Service, Industry News, MeloTel News 3 Important Ways To Treat (Not Trick) Your Customers October 17, 2018 By user 0 comments We are officially two weeks away from Halloween! The annual celebration of costumes, candy and creepy crawlies will soon be
12 Oct Industry News, MeloTel Features Bettering The Phone Agent Experience In Your Call Centre October 12, 2018 By user 0 comments Call centres all over North America employ some of the hardest workers in the continent. As we’ve pointed out in
03 Oct Customer Service, Industry News, MeloTel Features 3 Ways To Improve The Performances Of Your Phone Agents October 3, 2018 By user 0 comments In order to manage a staff of high performing phone agents, it’s important for call centre managers to have strong