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What Are The Main Benefits Of Working Over The Cloud?

It wasn’t too long ago that the word “cloud” was exclusive to those billowy white puffs of vapour that live in the sky. Today, advances in technology have afforded us all the ability to communicate, conduct business and even entertain ourselves using the internet. As a result, a new definition of “cloud” has arisen. And while most of us grew up requiring numerous pieces of hardware to store data, today, we can happily depend on the “cloud” for that and…

What Are The Main Benefits Of Having A Company Website?

In 2016, much of the world lives online. Each and every day, people all over the globe pull out their smartphones to surf the internet, engage with others on social media and – as of late – play “Pokemon Go”! At the end of the day, it all adds up to one incredibly important fact. To exist, you must be represented online. And, quite clearly, when it comes to your business, this goes double! Why is it so important for…

5 Top Benefits Of Providing Employee Feedback

Your company is only as strong as the employees who work for it. That statement rings true for each and every one of your customers. Because when they call your business, looking for assistance, they immediately associate the representatives on the phone with what your brand is all about. If they receive excellent customer service, your business looks good. If they are disappointed with their interactions, your entire brand gets a bad name. This is why providing feedback is so…

4 Business-Boosting Benefits Of Using A Predictive Dialer

At one point in our history, all call centres incorporated lead sheets. These were physical pieces of paper that contained long lists of phone numbers on them. Call centre employees were required to manually dial each and every one of these numbers in order to contact prospective leads. Depending on what happened on each of those phone calls, they would jot down notes in whatever spaces were provided on those pieces of paper. As you can imagine, those notes would…

4 Main Benefits Of Incoming Call Routing

In a number of our recent blogs, we’ve been highlighting the fact that MeloTel’s wonderful VoIP-based Commercial Phone Services can save small business owners a lot of money on their monthly bills. However, we’ve also been pointing out that there is no diminishing of the quality of service that our customers receive when they sign up with us. In stark contrast, our phone services actually provide our customers with a wide array of calling features that many of them never…

5 Benefits Of Using Email To Conduct Business

At MeloTel, we greatly champion the use of the telephone to conduct business. It doesn’t matter how much time passes, the good old telephone will always be an incredibly useful communication device. Well…perhaps, we should say the good “new” telephone. You see, MeloTel’s Commercial Phone Services offer incomparable communication power over the cloud. The internet has taken over as the number one way to keep in touch with people all over the world. Of course, this also means that email…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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