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3 Advantages That VoIP Technology Gives Your Business

In the business world – no matter what type of business you own – it’s always beneficial to be able to get a leg up on your competition. As a business owner, you want all the advantages you can get. At MeloTel, we’re extremely clear about one of the best advantages your business can make use of. And that’s VoIP telephone technology! The incredible strides that businesses have been able to take, thanks to VoIP, are many. Are you taking…

5 Ways To Provide Unbeatable Customer Experiences

You might have noticed that we care a lot about customer satisfaction, here at MeloTel. Our company operates as if we are customers ourselves. Because, after all, we are customers! We make purchases of our own on a regular basis from all different types of merchants. And the customer service experience that we expect to receive is the one we aspire to provide for our customers. Actually, we strive to take things a bit further! At MeloTel, we place great…

4 Reasons On-Hold Messages Are So Important

We talk a lot about the importance of good communication, here at MeloTel. A key ingredient to any successful relationship, strong communication is necessary between a company and its clients in order for long lasting loyalty to occur. There are, of course, numerous methods by which a business owner can secure new customers. But it’s hard to argue that the best way to do that is to impress the customers that you already have. After all, it’s often said that…

4 Things Unreturned Messages Say About Your Business

No matter the industry, a company’s reputation goes a long way in determining whether or not it will gain or lose customers. The various comments made about a company on social media, for example, can have a huge impact on what others think about it. It doesn’t even take a person to have a personal experience with a brand to consider not giving it a try. One bad review is all it takes for a potential buyer to lose interest….

5 Reasons To Consider Going Toll-Free

What comes to mind when you hear of a company’s toll-free number? Most people automatically associate such numbers as being connected to companies that are major players within their respective industries. There is something very “professional” about a toll-free number. In addition to it often being pretty easy to remember, these numbers also communicate that a business has customers continent-wide. At MeloTel, we have a long list of toll-free numbers available for our clients. We can assign your company a…

3 Keys To Being A Brand-Boosting Communicator

Communication is the key. It’s kind of become one of those cliché phrases that we get all too used to hearing when it comes to discussing what makes relationships work. It is likely to be among the first points made by a counsellor when a couple seeks therapy to better their relationship. But as cliché as it may sound, it doesn’t make the statement untrue. In fact, strong communication is arguably the most important aspect of any good relationship. That…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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