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3 Big Differences Between VoIP And Traditional Landlines

If you’re still making use of traditional landlines to conduct business, you’re not necessarily living in the stone ages – but it’s going to feel like it pretty soon! Companies all across Canada are making the switch to VoIP and are enjoying benefits that were once unheard of. However, there are many business owners who haven’t yet reaped those benefits. They remain of the mind that there is no big difference between traditional landlines and VoIP telephony. Well, here are…

How Does Call Routing Help You To Improve Your Business?

What is call routing? Incoming call routing is an excellent feature that comes as part of MeloTel’s VoIP-based Commercial Phone Services. When calls come into your business, they can be routed to different people and different locations set out by you. The feature enables you to determine where calls go based on the time of the day, how busy you may be or where you are located. With call routing, you can even have a number of different phones ring,…

The Importance Of Providing Positive Feedback

Call centre managers have tough jobs. This is isn’t the first we’ve acknowledged that and it certainly won’t be the last. Having to manage often-large groups of employees, organizing them into teams, monitoring their performances and providing feedback to improve productivity are all important parts of the job that can make or break a company’s success. In today’s blog, we’d like to emphasize the importance of that last quality. Providing feedback is a big deal! Why is providing feedback so…

Can Making The Switch To VoIP Really Save Me Money?

The title of today’s blog is a question that we hear fairly often from prospective clients. And it’s certainly a fair one to ask. After all, for most North American business owners, VoIP is still a fairly new concept. This is something we’ve often acknowledged in both our blogs and in our conversations with our would-be customers. Thankfully, we’re happy to report that once the benefits of VoIP are revealed and understood, most do make the switch. So what are…

5 Reminders Of Why You Should Make The Switch To VoIP

If you’re still using traditional landlines at your business, it’s quite possible that you’re not fully aware of all of the magnificent benefits that VoIP technology can bring you. And while the MeloTel Blog has remained focused on providing you with ample information about this fascinating innovation throughout the years, we feel that it’s time for a bit of a refresher on why you should make the switch to VoIP today! Here are five reminders: 1. VoIP will save you…

3 Ways VoIP Allows You To Improve Your Brand Image

If you haven’t yet taken advantage of VoIP technology, you’re missing out on a wide variety of benefits that can help to build your brand. One of the most shining examples is the fact that VoIP telephony allows you to make your brand a global entity. By being able to conduct phone calls anywhere in the world just as easily as if you were in your home office, VoIP enables you to greatly expand your reach. Using VoIP over traditional…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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