12 Sep Customer Service, Industry News, MeloTel Features Why Quickly Returning Phone Calls Is A Must September 12, 2019 By user 0 comments In today’s world, we have countless ways to communicate with each other. In addition to the good old telephone, we
15 Aug Customer Service, Industry News, MeloTel Features 4 More Steps To Becoming A Customer Service Champion August 15, 2019 By user 0 comments Last week, we posted a blog that revisited the ever-important concept of offering incomparable customer service. In it, we offered
28 Mar Customer Service, Industry News, MeloTel Features Standing Out As A Top Provider Of Customer Service March 28, 2019 By user 0 comments If you own or run a call centre and work with a sizeable number of phone agents, today’s blog is
19 Feb Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up When They’re On Hold February 19, 2019 By user 0 comments They say that “silence is deafening”. The ironic turn of phrase suggests that, in some cases, a lot can be
15 Feb Customer Service, Industry News, MeloTel Features The Importance Of Expressing Empathy To Grow Your Brand Image February 15, 2019 By user 0 comments “I’m sorry to hear that.” “Aww, that’s too bad.” “Oh well, tough.” The three phrases listed above simply do not
11 Jan Customer Service, Industry News, MeloTel Features How To Step Up Your Customer Service In 2019 January 11, 2019 By user 0 comments With each passing day, competition in the business world seems to get fiercer. When you consider how quickly technology advances,
21 Jun Just For Fun, MeloTel News, Social Media Congratulations To The Winner Of Our “Cutest Pet Contest”! June 21, 2018 By user 0 comments Last month, we launched a contest to find the cutest pet on the internet. We took to our MeloTel Facebook
26 Mar Client Spotlight Client Spotlight: Choice Payment Solutions March 26, 2018 By user 0 comments The savviest of business professionals are well aware that, in today’s world, consumers want more than just high-quality products and
02 Mar Customer Service, MeloTel Features Using The Telephone To Provide The Best Customer Experiences Possible March 2, 2018 By user 0 comments No matter how advanced modern technology has become, there’s still no beating the good old telephone when it comes to
30 Aug MeloTel News Sending Our Support To The People Of Houston August 30, 2017 By user 0 comments The team, here at MeloTel, wishes to express its deep concern and send its best wishes to the good people