The Art Of Boosting Call Centre Employee Morale
Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of
Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of
In many MeloTel blog entries of past, we’ve highlighted just how tough a job it is to be a phone
Make no mistake about it. During the always-busy holiday shopping season, consumers put a lot of stock in their customer
At MeloTel, we’re immensely proud of the fact that our cloud-hosted Commercial Phone Services have helped many a North American
For small business owners all over North America, it is vitally important for them and their employees to master the
Many of us take the act of speaking on the phone for granted. That is to say that we tend
In our last blog, we listed some simple ways to ensure that your customer service practices over the course of
The title of today’s blog may pose what appears to a strange question. But it’s not as strange as you
In our last blog, we revisited the topic of VoIP technology and explained how many of its features are able
No one ever said that working on the phone was easy. Well, maybe some people have…but they’d be lying to