Discerning Between The Right And Wrong Ways To Place Someone On Hold
This wouldn’t be the first time we’ve blogged about hold time. And it’s not likely to be the last. Putting
This wouldn’t be the first time we’ve blogged about hold time. And it’s not likely to be the last. Putting
Companies do it every day. No matter what business you call, you’re bound to be put on hold at some
This wouldn’t be our first blog on the concept of placing customers on hold. And the reason we’re returning to
No one likes being placed on hold. You can practically hear a person’s eyes rolling when he/she is asked to
The title of today’s blog may pose what appears to a strange question. But it’s not as strange as you
Most often, the impression that one has of a business is determined by his/her interactions with its customer service department.
Providing excellent customer service should be on the top of every business owner’s daily to-do lists. Coming up with a
We talk a lot about the importance of good communication, here at MeloTel. A key ingredient to any successful relationship,
The holiday season is a busy one. Talk about an understatement, right? Chances are you’re already feeling the added pressure
Good communication is everything. And when you conduct business on the phone, this is especially true. When you are not