Can Sending Texts Really Help To Grow Your Business?
If you’ve been keeping up with the MeloTel Blog (which always keeps you up to date with all of the
Okay bye. See you later. I’m outta here, peace! Now that we’ve clearly stipulated some of the inappropriate ways for
The determination of what is and isn’t “cool” varies depending on who you talk to. But, if you ask the
Talking on the phone is easy, right? You say “hello” at the beginning of the call and “goodbye” at the
Call centre environments are those that have large numbers of employees who are given the same tasks on a daily
How are your phone agents handling their current increase in call volume? As we pointed out in our last blog,
In our last blog, we revisited the ever-important topic of providing constructive feedback to your call centre reps. In today’s
If you run a call centre business, you have many different tasks to tend to each day. Not only is
We truly live in amazing times. A lot has changed over the years. At one time, people would have to
At MeloTel, we pride ourselves on our ability to change the way North American companies do business. With the help