3 Tips For Training Your New Call Centre Employees
As we often say, call centre work is hard work. This is why, if we’re being honest, most call centre
As we often say, call centre work is hard work. This is why, if we’re being honest, most call centre
They say that “silence is deafening”. The ironic turn of phrase suggests that, in some cases, a lot can be
Over the course of the past several years, the MeloTel Blog has devoted many an entry to the concept of
Providing top-of-the-line customer service is important all year round. But, it can be argued that there’s no more important time
In our last blog, we returned to the topic of customer service and highlighted how important it is to provide
Welcome to the first of November! In the business world, today is unofficially regarded as the first day of the
In any blog you read about providing excellent customer service, you’re bound to receive the cookie-cutter style of advice that
In our last blog, we revisited the concept of call centre productivity and offered some tips to call centre managers
In yesterday’s blog, we offered up some tips for how you can excite and engage your customers. We’re proud to
At MeloTel, we like to consider our team to be of the “practice what you preach” variety. This is why