23 Jul Customer Service, Industry News, MeloTel News Why You Should Give Each Of Your Employees A Sandwich July 23, 2019 By user 0 comments Who doesn’t love free food? By giving each of your employees a sandwich each day, you’ll ensure their bellies will
11 Jul Customer Service, Industry News, MeloTel Features 3 Signs You’re Running An Awesome Call Centre July 11, 2019 By user 0 comments In many MeloTel blog entries of past, we’ve highlighted just how tough a job it is to be a phone
31 May Industry News, MeloTel Features How The Raptors Can Help Improve Your Call Centre May 31, 2019 By user 0 comments Was there anyone in North America not watching Game 1 of the NBA Finals last night? You don’t need to
23 May Industry News, MeloTel Features How To Create A Culture Of Positive Feedback In Your Call Centre May 23, 2019 By user 0 comments For many call centre managers, providing feedback to their phone agents is considered one of the hardest parts of the
11 Apr Customer Service, Industry News, MeloTel Features 3 Keys To Running A Call Centre With Happy Phone Agents April 11, 2019 By user 0 comments Let’s be honest. A phone agent’s day consists of monotonous work. In many cases, call centre workers take more than
15 Mar Customer Service, Industry News, MeloTel Features Why Feedback Is So Essential In Call Centre Environments March 15, 2019 By user 0 comments Call centre environments are those that have large numbers of employees who are given the same tasks on a daily
22 Feb Customer Service, Industry News, MeloTel Features Utilizing Top Training Techniques To Bolster Your Call Centre February 22, 2019 By user 0 comments In our last blog, we revisited the topic of call centre training and offered a few helpful tips on how
22 Jan Customer Service, MeloTel Features How Can You Make Your Call Centre More Productive? January 22, 2019 By user 0 comments There isn’t a call centre business owner or manager alive who doesn’t want to see his/her business constantly securing growing
12 Oct Industry News, MeloTel Features Bettering The Phone Agent Experience In Your Call Centre October 12, 2018 By user 0 comments Call centres all over North America employ some of the hardest workers in the continent. As we’ve pointed out in
04 Oct Industry News, MeloTel Features How To Make Your Call Centre A Better Place To Work October 4, 2018 By user 0 comments A call centre manager’s work is never done. He/she must constantly endeavour to improve performances in order to maximize profits