11 Dec Customer Service, Industry News, MeloTel News 3 Ways To Provide Holly Jolly Customer Service During The Holidays December 11, 2019 By user 0 comments It’s the holly jolly holiday season! And businesses all over North America are experiencing their busiest time of the year.
14 Nov Customer Service, Industry News, MeloTel Features Making Your Call Centre A Go-To Destination For Employment November 14, 2019 By user 0 comments With the holiday season fast approaching, there are many different reasons to inject festive cheer into your work atmosphere. Now,
13 Nov Customer Service, Industry News, MeloTel Features How To Improve The Lives Of Your Call Centre Employees November 13, 2019 By user 0 comments As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
22 Aug Industry News, MeloTel News, Social Media Why Hosting Contests On Social Media Is Great For Business August 22, 2019 By user 0 comments Earlier this week, MeloTel launched its latest social media contest. We’ve excitedly returned to the tried and true concept of
03 Oct Customer Service, Industry News, MeloTel Features 3 Ways To Improve The Performances Of Your Phone Agents October 3, 2018 By user 0 comments In order to manage a staff of high performing phone agents, it’s important for call centre managers to have strong
18 Oct Industry News, MeloTel Features Why It’s Important To Update Your Website In Time For The Holidays October 18, 2017 By user 0 comments This is a very important time of year for business owners all across North America. Midway through October, most retailers
17 May Industry News, MeloTel Features 4 Reasons Why Employees Want You To Give Them Feedback May 17, 2017 By user 0 comments Some employers are afraid to “rock the boat”. They figure that leaving their employees alone to do their jobs is
26 Apr Industry News, MeloTel Features Finding Ways To Step Up Productivity In Your Call Centre April 26, 2017 By user 0 comments Call centres are busy places, buzzing with energy and a lot of enthusiasm. The best ones are, anyway. Call centre
13 Apr Industry News, MeloTel Features How Can Playoff Season Boost Production At Your Call Centre? April 13, 2017 By user 0 comments It’s a very exciting time in the City of Toronto – for sports fans, anyway. With the beginning of the
19 Dec Customer Service, MeloTel Features Making Increased Accessibility Your New Year’s Resolution December 19, 2016 By user 0 comments At this time of year, the topic of New Year’s Resolutions is often a hot one. People from all walks